Summary
Overview
Work History
Education
Skills
Certification
Cheer
Best Buddies
Volunteering
Timeline
Generic

Emma Boshnick

Boynton Beach

Summary

Eager and motivated, I am a young adult with a strong work ethic, and a natural ability to quickly grasp new concepts. In my customer service engagements, I consistently provided prompt and courteous assistance, ensuring customer satisfaction through effective communication and problem-solving. As a cashier, I managed transactions with accuracy and efficiency while maintaining a friendly demeanor, contributing to a positive shopping environment. My aptitude extends to childcare, where I exhibited responsibility and care in supervising and engaging with children. By fostering a safe and nurturing atmosphere, I built trust with both parents and children, contributing to their peace of mind. As I embark on the next phase of my professional journey, I look forward to leveraging my diverse experiences and dedicated approach to contribute positively and continue my growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Trainer/Nutritionist

Self Employed
10.2023 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Designed specific workout systems for individual clients based on performance ability.

Front Desk

LA Fitness
08.2023 - Current
  • Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
  • Trained new employees on front desk procedures, contributing to a well-prepared team.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
  • Developed strong rapport with regular guests, fostering loyalty and repeat business.
  • Collaborated with maintenance team members to address any facility-related issues that arose during shifts.

Childcare

Private Care
05.2020 - Current
  • Played games, worked on puzzles, and read books to young children
  • Reassured children when upset providing emotional support and stability
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores
  • Taught children to organize toys, wash hands, and share by leading by example.

Server/Togo Specialist

Cucina Moderna
01.2023 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Hostess/Take-Out Specialist

Cucina Moderna
03.2021 - 12.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
  • Answered customer questions about hours, seating, and menu information
  • Monitored seating area and checked restrooms regularly to keep spotless
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery
  • Operated cash register to accept cash, debit and credit card payments from customers
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.

Cashier Specialist

Mama Mia Express
06.2020 - 02.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Assisted customers by answering questions and fulfilling requests
  • Restocked and organized merchandise in front lanes
  • Quickly and accurately counted drawers at start and end of each shift
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

Florida Virtual School Flex 9-12
05.2023

Skills

  • Hard working
  • Fast learner
  • Active Listening and Communication
  • Performance Improvement
  • Customer Service Excellence
  • Time Management
  • Leadership
  • Fitness program development
  • Personal training and coaching
  • Motivational
  • Health and wellness
  • Physical Conditioning

Certification

  • CPT - Certified Personal Trainer
  • Certified Nutritionist
  • CPR/AED Certified

Cheer

9th-10th- Olympic Heights Cheer Team: Base/Back spot

Best Buddies

9th-10th- Olympic Heights Best Buddies: Peer buddy

Volunteering

Entering 9th- Brighthouse Day Camp: Counselor in Training 3rd grade (260+ hours)

Timeline

Personal Trainer/Nutritionist

Self Employed
10.2023 - Current

Front Desk

LA Fitness
08.2023 - Current

Server/Togo Specialist

Cucina Moderna
01.2023 - 06.2023

Hostess/Take-Out Specialist

Cucina Moderna
03.2021 - 12.2022

Cashier Specialist

Mama Mia Express
06.2020 - 02.2021

Childcare

Private Care
05.2020 - Current

High School Diploma -

Florida Virtual School Flex 9-12

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Emma Boshnick