Emma Bottensek
Madison,WI
Summary
Proven team leader and efficient organizer, demonstrated through successful crowd management and equipment operation at Seth's Coffee & Bake Shop. Excelled in customer engagement and community service at ThedaCare, enhancing brand reputation. Skilled in interpersonal communication and adaptable to flexible schedules, consistently achieving results beyond expectations.
Overview
2
2
years of professional experience
Work History
Barista
Seth's Coffee & Bake Shop
06.2024 - Current
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Summer Volunteer
ThedaCare Regional Medical Center-Neenah
06.2022 - Current
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Helped clients navigate social services system and access needed resources.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
High School Diploma -
Neenah High School
Neenah, WI05.2024
Skills
- Friendly and outgoing
- Active listener
- Team Player
- Team Leadership
- Adaptive and creative
- Flexible Schedule
- Community Engagement
- Organized and Efficient
Timeline
Barista
Seth's Coffee & Bake Shop
06.2024 - Current
Summer Volunteer
ThedaCare Regional Medical Center-Neenah
06.2022 - Current
High School Diploma -
Neenah High School
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