Emma Bowden
West Jordan,Utah
Summary
Energetic healthcare professional with experience in both Certified Nursing assistant and Inpatient Phlebotomy. Proficient in the management of multiple tasks while ensuring quality patient care and accuracy of responsibilities performed.
Overview
6
6
years of professional experience
Work History
Medical Laboratory Assistant
Intermountain Medical Center-Central Lab
12.2023 - Current
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Participated in ongoing education and professional development opportunities to stay current with industry advancements and best practices.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
Phlebotomist II
Intermountain Medical Center - Inpatient
05.2022 - 12.2023
- Reached Title of Phlebotomist II with extensive knowledge of collection processes for blood work.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
CNA/Caregiver
Synergy Homecare
05.2020 - 05.2022
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Receptionist
StayFit Wellness Clinic
07.2018 - 06.2019
- Successfully managed information using NueMD software including patient sign-in, patient records, scheduling, billing and clerical tasks.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Maintained confidentiality of information regarding clients and company.
Education
Bachelor of Science -
University of Utah
12.2025
High school diploma -
Layton HS
05.2020
Skills
- Problem Solving Skills
- Communication
- Time Management
- Specimen Collection and Handling
- Phlebotomy expertise
- Lab testing
- Laboratory safety protocols
Timeline
Medical Laboratory Assistant
Intermountain Medical Center-Central Lab
12.2023 - Current
Phlebotomist II
Intermountain Medical Center - Inpatient
05.2022 - 12.2023
CNA/Caregiver
Synergy Homecare
05.2020 - 05.2022
Receptionist
StayFit Wellness Clinic
07.2018 - 06.2019
Bachelor of Science -
University of Utah
High school diploma -
Layton HS
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