Emma Boyle
Mayview,MO
Summary
Experienced Office Manager with top-notch management abilities in financial, personnel and clerical areas. A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Office Manager
MU Extension Center- Johnson County
11.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Patient Access Representative
Western Missouri Medical Center
10.2020 - 11.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Server
Colton's Steakhouse
01.2020 - 10.2020
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept register accurate through correct billing, payment processing and cash management practices.
Server
Grosstown Cafe
08.2018 - 12.2019
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Education
High School Diploma -
Leeton RX High School
Leeton, MOArchitectural Drafting Technology
State Fair Community College
Sedalia, MO01.2021
Skills
- Cash handling
- Providing Information and Resources
- Multitasking and Organization
- Customer Service
- Organizational Skills
- Billing
- Bookkeeping
- Document Management
Timeline
Office Manager
MU Extension Center- Johnson County
11.2022 - Current
Patient Access Representative
Western Missouri Medical Center
10.2020 - 11.2022
Server
Colton's Steakhouse
01.2020 - 10.2020
Server
Grosstown Cafe
08.2018 - 12.2019
High School Diploma -
Leeton RX High School
Architectural Drafting Technology
State Fair Community College
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