Emma Brooks
Shawnee
Summary
Results-driven professional with experience as a Lube Technician at Baxter, recognized for enhancing customer satisfaction through efficient service and proactive problem-solving. Skilled in tools and equipment handling, I am dependable and responsible, ensuring safety checks and optimizing workflow. Proven ability to collaborate effectively and recommend solutions for vehicle maintenance.
Automotive professional with solid background in preventive maintenance and minor repairs. Known for delivering efficient, reliable service and ensuring customer satisfaction. Excels in team settings, adapting to varying workloads and maintaining high-quality standards. Skilled in using diagnostic tools and adhering to safety protocols.
Overview
3
3
years of professional experience
Work History
Lube Technician
Baxter
09.2022 - Current
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
Retail Worker
Goodwill
08.2022 - 09.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Education
Shawnee Mission North Highschool
Shawnee, KS05.2024
Skills
- Dependable and responsible
- Safety checks
- Power tools
- Tools and equipment handling
- Flexible schedule
Timeline
Lube Technician
Baxter
09.2022 - Current
Retail Worker
Goodwill
08.2022 - 09.2024
Shawnee Mission North Highschool
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