Emma Brown
Granbury,TX
Overview
4
4
years of professional experience
Work History
Pet Sitter
01.2022 - Current
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Administered medications as needed under veterinarian guidance, maintaining the health of pets in my care.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
- Streamlined booking process using online scheduling software to improve efficiency and accessibility for clients seeking appointments or consultation calls.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Collaborated with other local pet care providers when needed to ensure seamless service continuity for clients in case of scheduling conflicts or personal emergencies.
- Improved overall pet health through consistent exercise routines, promoting weight management and mental stimulation for animals under my care.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave medication to pets following guidelines from owners.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
- Implemented positive reinforcement training techniques to help pets learn proper behaviors.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Fed, watered and cared for goats, sheep and chickens.
- Monitored training, made notes and reported back to guardian regarding progress.
- Gave basic first-aid to injured animals before seeking medical care.
- Helped pet owners transition pets into new homes and environments though training.
- Completed documentation regarding animals for future reference and improved care.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Trained animals in behavioral compliance or other special routines or commands.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Assisted with development of animal behavior modification plans.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Educated visitors and staff on proper animal care and handling.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Reset procedure rooms between appointments and disinfected equipment.
Volunteer
All Through HS I Helped With Many Organizations
08.2019 - 01.2024
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Coordinated with different service providers to meet clients' individual needs.
Babysitter
09.2023 - 09.2023
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Teacher's Assistant
08.2021 - 05.2022
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
Education
High School Diploma -
Tolar High School
Tolar, TX05.2022
Skills
- Schedule Coordination
- Care Plan Adherence
- Pet Sitting
- Behavior Monitoring
- Smartphone Usage
- Medication Administration
- Animal Grooming
- Valid Driver's License
- Honest and Trustworthy
- Positive Attitude
- Medication Management
- Customer Service
- Client Communication
- Client Relationship Management
- Pet Boarding
- Schedule Management
- Clean Background Check
- Regular Availability
- Flexible Schedule
- Tick Removal
- Adaptability and Dependability
- Species-Specific Temperament Knowledge
- Animal Safety
- Pet Care Needs
- Special Needs Care
- Schedule Adherence
- Grooming Best Practices
- Pet Care
- Behavior Management
- Punctual and Reliable
- Pet Feeding
- Doggy Daycare
- Client Privacy Management
- Exercise encouragement
- Feeding routines
- Cleanliness maintenance
- Animal empathy
- Emergency response
- Exotic pet experience
- Pet transportation
- Small animal care
- Playtime engagement
- Senior pet care
- Record keeping
- Pet first aid
- Basic training
- Behavior assessment
- House sitting
- Overnight stays
- Meal Preparation
- Progress Documentation
- Facilities Maintenance
- Animal Training
- Treatment Administration
- Disease Prevention
- Work Planning
- Weight Charting
- Medication Documentation
- Treatment Planning
- Work Prioritization
- Problem Identification
- Animal Observations
- Food Intake Monitoring
- Dependable and Responsible
- Attention to Detail
- Supply Unloading and Storage
- Treatment Documentation
- Supply Maintenance
- Equipment Disinfection
- Relationship Building
- Injury and Illness Treatment
- Appointment Scheduling
- Pet Owner Advisory
- Critical Thinking
- Teamwork and Collaboration
- Customer Communication
- Food Supplement Preparation
- Physical Condition Monitoring
- Problem-Solving
- Honest and Dependable
- Inventory Management
- Feeding and Watering
- Decision-Making
- Housekeeping Duties
- Habitat Education
- Illness Assessment and Treatment
- Animal Care
- Animal Examinations
- Animal Behavior Education
- Human and Animal Safety
- Information Collection and Recording
Timeline
Babysitter
09.2023 - 09.2023
Pet Sitter
01.2022 - Current
Teacher's Assistant
08.2021 - 05.2022
Volunteer
All Through HS I Helped With Many Organizations
08.2019 - 01.2024
High School Diploma -
Tolar High School