Emma Bryson
FORT ATKINSON,WI
Summary
Dedicated CBRF Administrator with five years of experience in senior living, including more than two years leading the operations of a 60-bed community. A career built around supporting people, solving problems, and creating an environment where residents, families, and employees feel heard, respected, and supported. Brings hands-on experience with Wisconsin DHS regulatory compliance, staff leadership, documentation, quality improvement, and day-to-day administrative operations. Comfortable navigating complex situations, interpreting and applying requirements, and making thoughtful decisions while balancing the needs of residents, staff, and the organization. Brings a genuine commitment to quality and a desire to use this experience to make a meaningful contribution as a Quality Assurance Program Specialist with the Wisconsin Department of Health Services.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Administrator
Jefferson Memory Care
05.2024 - Current
- Lead daily operations of a 60-bed CBRF while maintaining compliance with DHS regulations, CBRF requirements, company policies, safety, resident rights, and quality-of-care concerns.
- Maintain accurate resident records, files, and confidential information in compliance with facility standards.
- Oversee admissions and discharges in collaboration with residents, families, clinical staff, and outside partners.
- Build professional relationships with residents, families, physicians, hospice professionals, staff, and community partners to enhance care coordination.
- Investigate and resolve resident, family, and employee concerns by identifying issues and implementing effective resolutions.
- Maintain and review administrative documentation and records while ensuring information is accurate, organized, and handled appropriately.
- Manage scheduling for staff to ensure adequate coverage and support for operations., bi-weekly payroll for 40+ employees, budgeting, and recruitment.
Life Enrichment Coordinator
Jefferson Memory Care
12.2021 - 05.2024
- Developed and implemented engaging activities that enhanced residents' quality of life through tailored programming for varying cognitive abilities and interests.
- Established standards and procedures for daily activities and one-on-one programming, ensuring consistency in documentation and charting practices.
- Coordinated and facilitated community events that fostered social interaction and engagement among residents, families, staff, and community members.
Server
Fort 88 Smokehouse
10.2019 - 12.2021
- Greeted guests, took accurate food and drink orders, and delivered meals efficiently in fast-paced environment, ensuring positive dining experience.
- Handled cash and point-of-sale transactions accurately, increasing sales through daily special recommendations and upselling techniques.
Education
High School Diploma -
Cambridge High School
Cambridge, WI06-2019
Skills
- DHS Regulatory Compliance
- Quality Improvement & Operational Excellence
- Budget & Financial Administration
- Customer support
- Conflict resolution
- Ethical leadership
Certification
- CBRF Administrator Certification, UWGB, 2024
- Standard Precautions Instructor, UWGB, 2022
Timeline
Administrator
Jefferson Memory Care
05.2024 - Current
Life Enrichment Coordinator
Jefferson Memory Care
12.2021 - 05.2024
Server
Fort 88 Smokehouse
10.2019 - 12.2021
High School Diploma -
Cambridge High School