Emma Burby
Presque Isle,Maine
Summary
Dynamic Nutritional Services Tech at Cary Medical Center, adept at enhancing operational efficiency and ensuring compliance with health standards. Recognized for exceptional attention to detail and strong communication skills, I excel in fast-paced environments, contributing to team success while fostering positive relationships and promoting continual improvement in service delivery.
Diligent with solid history in troubleshooting and maintaining complex systems. Consistently ensured optimal operation of equipment, leading to significant improvements in efficiency and reliability. Demonstrated expertise in problem-solving and technical diagnostics.
Experienced with animal care, feeding routines, and habitat maintenance. Utilizes observational skills to monitor animal health and behavior effectively. Strong understanding of teamwork dynamics and adaptability in fast-paced environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Nutritional Services Tech
Cary Medical Center
04.2022 - Current
- Supported team members in executing daily operational tasks effectively.
- Followed safety protocols to maintain workplace health standards consistently.
- Adapted quickly to new processes and technologies introduced in the workplace.
- Participated in training sessions to enhance technical skills and knowledge base.
- Conducted quality checks on products for compliance with company standards.
- Documented maintenance activities and reported issues to senior technicians promptly.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Zookeeper Intern
Dew Haven
05.2021 - 07.2021
- Assisted in daily animal care and feeding routines for diverse species.
- Maintained clean and safe animal enclosures to promote well-being.
- Observed animal behavior, documenting changes and reporting findings to supervisors.
- Collaborated with team members to ensure efficient operations within the zoo environment.
- Contributed to habitat enrichment initiatives, enhancing animals' physical and mental stimulation.
- Improved visitor experience by delivering engaging educational presentations about various animal species and their habitats.
- Gained a comprehensive understanding of various animal species'' biology, behavior, and environmental needs through extensive research and hands-on training.
- Assisted in the design of engaging enrichment activities, promoting mental stimulation and natural behaviors in animals.
- Observed behavioral changes in animals, informing adjustments to care plans as needed for improved wellbeing.
- Utilized industry-standard tools and equipment proficiently while performing essential caretaking tasks within exhibits.
- Enhanced animal welfare by conducting daily health checks and promptly reporting any concerns to supervisors.
- Documented daily observations of individual animals'' behavior, contributing valuable information to long-term monitoring records.
- Promoted a positive image for the zoo by adhering to professional attire guidelines and maintaining an approachable demeanor with guests.
- Maintained clean and safe exhibit spaces for both animals and guests, ensuring a high standard of hygiene and visual appeal.
- Participated in habitat development and improvement activities.
Sandwich Artist
SUBWAY®Restaurants
01.2017 - 09.2020
- Prepared high-quality sandwiches according to customer specifications and dietary preferences.
- Ensured cleanliness and organization of workstations, adhering to food safety standards.
- Assisted in training new team members on sandwich preparation techniques and operational procedures.
- Collaborated with team members to enhance service speed during peak hours through efficient workflow management.
- Maintained inventory levels by monitoring stock and placing orders when necessary to ensure product availability.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
- Implemented process improvements that increased sandwich preparation efficiency and reduced waste.
- Contributed to daily sales goals through suggestive selling techniques and upselling complementary products.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Executed sandwich artistry duties with very low occurrence of errors.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
Education
High School Diploma -
Caribou High School
Caribou, ME06.2020
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Animal care expertise
- Conservation awareness
- Animal restraint techniques
- Animal behavior observation
- Animal handling techniques
- Animal enrichment planning
- Public education
- Animal handling
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
- Active listening
- Adaptability and flexibility
- Relationship building
- Research and data collection
- Professionalism
- Adaptability
- Report writing
- Professional demeanor
- Studying animal behavior
- Wildlife photography
- Animal classification
- Animal evaluation
Timeline
Nutritional Services Tech
Cary Medical Center
04.2022 - Current
Zookeeper Intern
Dew Haven
05.2021 - 07.2021
Sandwich Artist
SUBWAY®Restaurants
01.2017 - 09.2020
High School Diploma -
Caribou High School