Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emma Burnett

Flowery Branch ,GA

Summary

Dynamic and dedicated professional with extensive experience at Chick-fil-A, excelling in kitchen management and customer service. Proven ability in portion control and food storage, ensuring high-quality service and guest satisfaction. Recognized for training new staff and enhancing team performance during peak service times.

Overview

7
7
years of professional experience
1
1
Certification

Work History

BOH Team Member

Chick-fil-A
01.2025 - 04.2025
  • Unloaded and stocked kitchen supplies.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Prepared food and drinks while following safe food handling procedures.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.

FOH Team Member

Chic-Fil-A
09.2024 - 04.2025
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Helped guests at tables when in need of assistance.

Scare Actor

Trail of Terror
09.2023 - 11.2023
  • Researched character types and delivered appropriate voice, gesture and physical presentation.
  • Improvised character presentation and conversations with guests to provide immersive experience.
  • Participated in group meetings pre- and post-production to determine needed changes and discuss options for improvement.
  • Demonstrates fine timing on actions and verbalizations to achieve maximum effect in concert with set and other actors.
  • I worked here for two seasons

Banquet Server

Encore Elite Events
06.2018 - 07.2023
  • Answered guest questions about event plans and food service choices.
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Education

Early Childhood Education - Education

Grand Canyon University
Phoenix, AZ

Skills

  • Portion control
  • Kitchen management
  • Knife skills
  • Food storage
  • Customer service skills

Certification

I have my Food handlers card

Timeline

BOH Team Member

Chick-fil-A
01.2025 - 04.2025

FOH Team Member

Chic-Fil-A
09.2024 - 04.2025

Scare Actor

Trail of Terror
09.2023 - 11.2023

Banquet Server

Encore Elite Events
06.2018 - 07.2023

Early Childhood Education - Education

Grand Canyon University

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Emma Burnett