Emma Butler
Livonia,MI
Summary
Qualified [Desired Position] with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator
American Profit Recovery
09.2024 - Current
- Managed daily office operations to ensure efficient workflow and communication.
- Assisted in preparing reports, presentations, and correspondence for management review.
- Monitored inventory levels and ordered supplies to maintain office functionality.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported cross-functional teams by providing administrative assistance and project coordination.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
- Enhanced customer service by developing feedback system that addressed client concerns promptly.
Independent Caretaker
Pro Care Unlimited
06.2024 - 09.2024
- Maintained a clean and safe living environment by regularly cleaning and organizing the residence
- Provided companionship and emotional support through engaging in conversation, playing games, or accompanying on outings
- Documented daily activities, observations, changes in condition, or incidents in detailed reports for reference purposes
- Provided respite care services allowing primary caregivers time off while ensuring continuity of care
- Demonstrated empathy towards individuals facing challenges due to illness or disability
- Aided in maintaining mental stimulation through engaging activities like puzzles or reading materials
- Ensured privacy and confidentiality of personal information and medical records
- Attended training sessions to stay updated on best practices in caregiving techniques
Hostess
J. Alexander's Restaurants
07.2021 - 06.2024
- Answered all telephone calls
- Coordinated seating and organized reservations
- Greeted customers
- Upheld a high standard of customer service
- Cleaned and prepared tables
- Monitored training of new employees
Server/Waitress
Cedarbrook Senior Living
06.2019 - 12.2019
- Took food and drink orders
- Checked on guests frequently
- Worked at a restaurant
- Handled 4 tables daily
- Greeted guests
- Served meals
- Bussed tables
- Swept, mopped, and prepared for guests
Education
GED - High school diploma or GED
Livonia Adult Education
Livonia, MI02.2022
Skills
- Organizational skills - Cleaning Up After My Large Family
- Attention to detail
- Copywriting
- Organizational skills
- Call transfer
- Microsoft Outlook
- Task prioritization
- HIPAA
- Restaurant experience
- Computer skills
- Microsoft Office
- Quality improvement
- Email management
- Serving Experience
- Childcare - Help Take Care of Younger Siblings
- Phone call management
- Microsoft Excel
- Hospitality
- Microsoft Word
- Pet care - Took Care of Family Pets
- Records maintenance
- Medical terminology
- Restaurant Experience
- Strategic planning
- Clerical experience
- Basic math
- Teamwork
- Front desk
- Record keeping
- Administrative experience within finance industry
- Problem-solving
- Google Sheets
- File organization
- Phone etiquette
- Guest services
- Customer service
- Work Ethic - Always on Time or a bit Early to Appointments
- Time management
- Google Docs
- Leadership - For Large Family
- Writing and Editing - Writing and Editing Short Stories as a Hobby
- Empathy - Understanding When My Special Needs Siblings Are Upset
- Positivity - Having Determination to get the Job Done
- Confidential information handling
- Administrative support
- Office administration
- Document management
- Telephone reception
- Inbound phone call handling
Certification
- First Aid Certification
- Driver's License
- September 2022 to September 2023
Languages
English
Timeline
Office Administrator
American Profit Recovery
09.2024 - Current
Independent Caretaker
Pro Care Unlimited
06.2024 - 09.2024
Hostess
J. Alexander's Restaurants
07.2021 - 06.2024
Server/Waitress
Cedarbrook Senior Living
06.2019 - 12.2019
GED - High school diploma or GED
Livonia Adult Education