Emma Butts

• Scheduled appointments for clients, customers, and other visitors.
• Managed all incoming mail distribution, courier services, and photocopying documents as requested.
• Ensured that all necessary forms were completed accurately prior to submitting them for processing.
• Greeted visitors and provided them with assistance.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Ensured compliance with safety regulations and company policies across store operations.

• Maintained accurate records of employee performance reviews to support development.
• Conducted daily store operations, including cash handling and opening/closing procedures.
• Monitored inventory levels, placing timely orders to restock shelves effectively.
• Established customer service standards, ensuring staff adherence to service protocols.
• Resolved customer complaints promptly to enhance satisfaction and loyalty.
• Created weekly work schedules for store personnel, optimizing staffing efficiency.
• Managed banking activities, including deposits and withdrawals to maintain financial integrity.

• Monitored employee attendance records, timekeeping, and payroll information.
• Collaborated with management on developing strategic plans for achieving business goals.
• Ensured compliance with safety regulations and company policies.
• Supervised daily operations including scheduling shifts, assigning duties.
• Resolved conflicts between team members in an effective manner.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Maintained up-to-date knowledge of company products and services.
• Recruited and trained new employees to meet job requirements.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

• Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
• Adhered to all health code regulations while preparing food items for customers.
• Assisted in training new employees on shift operations.
• Provided exceptional customer service and maintained a positive attitude throughout the shift.
• Inspected food preparation areas to ensure proper sanitation standards were met at all times.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.
• Checked orders for quality and completeness.

• Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
• Load raw materials into machines according to specified measurements.
• Set up and operate machine tools to produce precision parts and instruments.
• Carry out regular safety checks on machinery prior to operation.
• Read blueprints and job orders to determine product specifications and tooling instructions.
• Ensure that safety guidelines are followed at all times while operating machinery.
• Comply with company policies regarding quality control procedures.
• Inspect finished workpieces to ensure conformance with specifications.