Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Emma Cales
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Emma Cales

Daniels,WV

Work Preference

Desired Job Title

Customer Service RepresentativeSoldering TechnicianResearch AssistantEducational AssistantCourier Driver

Work Type

Full TimePart TimeContract WorkConsulting

Location Preference

RemoteOn-SiteHybrid
Location: Beckley, WV
Open to relocation: No

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home option

Summary

Electronics technician specializing in circuit board testing, soldering techniques, and component diagnostics. Demonstrated ability to enhance system reliability and uphold quality assurance standards. Proven track record of delivering precise and efficient technical solutions.

Overview

27
27
years of professional experience

Work History

Electronics Technician

UEC
Hanahan, South Carolina
03.2021 - 06.2023
  • Diagnosed and repaired malfunctioning components in systems and equipment, enhancing overall system reliability.
  • Tested circuit boards using specialized equipment to ensure functionality.
  • Operated soldering tools to repair or modify electronic devices, ensuring functionality and quality standards.
  • Assembled complex electrical assemblies from engineering drawings to meet specifications.
  • Interpreted engineering diagrams to troubleshoot faults effectively.
  • Ensured compliance with safety standards while handling materials and tools.
  • Maintained detailed records of repairs and service logs to support accountability and compliance.
  • Documented inspections, repairs, and testing results in logging database.

Electronics Technician

SAIC
Hanahan, South Carolina
10.2020 - 05.2021
  • Replaced defective components using soldering techniques to restore product functionality.
  • Conducted quality checks to ensure adherence to product specifications and maintain quality standards.
  • Referenced blueprints and work orders to accurately assemble and install components.
  • Assembled products with hand tools and machinery in a fast-paced environment.
  • Collaborated with team members to streamline assembly line processes and improve workflow.
  • Followed safety protocols during electronics handling and repairs to ensure compliance.
  • Inspected incoming materials for defects before beginning assembly processes.
  • Maintained clean, organized workspaces to promote safety and productivity.

Customer Service Representative

Planet Vape
Goose Creek, South Carolina
02.2018 - 10.2020
  • Assisted customers in product selection tailored to preferences and needs.
  • Handled inquiries through phone, email, and in-person interactions.
  • Resolved customer complaints promptly and professionally.
  • Resolved customer complaints promptly and professionally to enhance satisfaction.
  • Maintained extensive product knowledge for informed recommendations.
  • Collaborated with team members to boost service efficiency and effectiveness.
  • Educated customers on safe usage and maintenance of products to promote product knowledge and customer safety.
  • Kept sales floor organized and well-stocked with merchandise.

Cable Assembler

Bae Systems Inc.
Suffolk, VA
11.2016 - 10.2018
  • Identified and corrected defects to bring completed products in line with tolerances.
  • Utilized soldering and welding equipment to join and secure components in place.
  • Developed and tested prototypes in accordance with engineering specifications, utilizing electrical and mechanical tools.
  • Labeled components and monitored use to keep accurate records.
  • Trained new employees in assembly skills to improve team production levels.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.

Aviation Electronics Technician

United States Navy
Norfolk, Virginia
08.1996 - 09.2016
  • Maintained and repaired avionics systems on military aircraft to ensure operational readiness.
  • Executed routine maintenance on aircraft electrical systems, including avionics troubleshooting.
  • Trained technicians on maintenance techniques to enhance team skills and ensure effective avionics system operations. junior technicians in electronics maintenance procedures to enhance team capabilities.
  • Documented repair processes and maintenance records to ensure compliance with regulatory standards and support operational readiness.
  • Maintained accurate records of participant attendance and performance in learning programs.
  • Conducted assessments to evaluate student comprehension of course material.
  • Prepared and maintained personnel reports and records for officials and agencies.
  • Facilitated hands-on practice with CPR techniques and equipment.
  • Assessed participant understanding through practical demonstrations and evaluations.
  • Maintained extensive knowledge in first aid, CPR and automated external defibrillators.
  • Coached students on respirations and presence of pulse in adults, children and infants with AHA-approved training materials.
  • Set up classroom with CPR mannequins, materials and equipment to make space conducive to learning.
  • Instructed students in chest compression methods to restore partial flow of oxygenated blood to the brain and heart.
  • Implemented hands-on activities to practice CPR techniques and refine students' skills to prepare each for emergency situations.
  • Demonstrated lifesaving skills such as the Heimlich maneuver and automated external defibrillator use.
  • Assessed student performance through written tests and practical demonstrations of skills.
  • Recorded student attendance and progress during each session to identify deficiencies.
  • Participated in continuous quality improvement and assisted with program development and special projects.
  • Ensured that all participants had appropriate safety equipment for each activity.

Education

Certified Coding Associate - Health Administration

Centura College
Newport News, VA
08-2016

High School Diploma -

Macedonia High School
Moncks Corner, SC
05-1996

Skills

  • Circuit board testing
  • Soldering techniques
  • Component diagnostics
  • Electrical assembly
  • Engineering diagram interpretation
  • Quality assurance
  • Client relationship management

Timeline

Electronics Technician

UEC
03.2021 - 06.2023

Electronics Technician

SAIC
10.2020 - 05.2021

Customer Service Representative

Planet Vape
02.2018 - 10.2020

Cable Assembler

Bae Systems Inc.
11.2016 - 10.2018

Aviation Electronics Technician

United States Navy
08.1996 - 09.2016

Certified Coding Associate - Health Administration

Centura College

High School Diploma -

Macedonia High School

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