- Fashion and Style
- Watching Movies and TV Shows
- Acting and Theater
- Photography
E'MMA CAMARA
Iowa City
Summary
Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. Experienced with providing top-notch customer service in fast-paced environments. Utilizes effective communication and problem-solving skills to enhance customer satisfaction. Track record of maintaining a clean, organized workspace while efficiently fulfilling customer orders.
Overview
6
6
years of professional experience
Work History
Campus Tour Guide
University of Iowa
01.2024 - Current
- Promoted positive word-of-mouth marketing for the university through exceptional tour experiences, leading to increased inquiries from prospective students.
- Kept up-to-date on campus developments, ensuring accurate and relevant information was provided to prospective students and families.
- Participated in ongoing training sessions provided by the admissions office to further enhance knowledge of university offerings and policies.
- Utilized strong public speaking skills while delivering presentations during tours, engaging audiences and effectively conveying essential information about the institution.
- Received consistent positive feedback from visitors on post-tour surveys, reflecting high levels of satisfaction with guide services rendered.
Senior Usher
Hancher Auditorium
09.2023 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Scanning patron tickets
- Greeting patrons and giving directions while stationed in the lobby
- Opening and closing auditorium doors at the appropriate times
- Giving other ushers their breaks during performances
- Hanging and organizing patron coats when stationed at coat check
Summer Camp Counselor
Iowa City Parks And Recreation
06.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through a variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
Theatre Camp Instructor
Story Theater Company
06.2023 - 08.2023
- Devised creative lesson plans and projects to promote learning for theatre students
- Followed a daily lesson plan
- Adjusted teaching style to adhere to the diverse age-range of students (from grades K-8)
- Collaborated with other instructors to plan and problem solve
- Helped participants enjoy activities while ensuring adherence to protocol
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips
- Directed parent showcases using age-appropriate scripts
- Engaged children in interactive activities and organized arts and crafts
Retail Associate
Walgreens
12.2022 - 05.2023
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Engaged with customers to determine appropriate items to fit needs
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Helped customers by answering questions and locating merchandise
- Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment
Snack Bar Attendant
Hunziker Youth Sports Complex
06.2022 - 08.2022
- Took orders from customers cheerfully to maintain professional and welcoming appeal of snack area
- Cooked items to order and watched times to avoid overcooking and deliver fresh food
- Opened and closed stand properly by turning on or shutting down machines and warming and storing food properly
- Stocked and restocked food and equipment items as necessary
- Followed directions and recipes to prepare food and operate cooking equipment
- Processed payments on cash register and counted back bills and change to patrons
Floor Associate
Chocolaterie Stam
06.2020 - 06.2021
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Calculated pricing, applied discounts and collected payments to process transactions
- Cleaned bathroom, kitchen, and work space
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Assisted customers with in assembling their personal chocolate boxes
- Served gelato and sorbetto
Hostess
Provisions Lot FI
12.2018 - 01.2020
- Greeted incoming guests to escort to assigned dining area and present menus
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Monitored dining area to assess server capacity and estimate wait times
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
Education
Bachelor of Arts - Theatre And Psychology Majors, Sociology Minor
University of Iowa
Iowa City, IA05.2025
High School Diploma -
Ames High School
Ames, IA06.2021
Skills
- Excellent Written and Verbal Communication
- Energy and Physical Stamina
- Collaborative teamwork
- Engaging storytelling
- Approachable demeanor
- Interpersonal skills
Interests
Timeline
Summer Camp Counselor
Iowa City Parks And Recreation
06.2024 - 08.2024
Campus Tour Guide
University of Iowa
01.2024 - Current
Senior Usher
Hancher Auditorium
09.2023 - Current
Theatre Camp Instructor
Story Theater Company
06.2023 - 08.2023
Retail Associate
Walgreens
12.2022 - 05.2023
Snack Bar Attendant
Hunziker Youth Sports Complex
06.2022 - 08.2022
Floor Associate
Chocolaterie Stam
06.2020 - 06.2021
Hostess
Provisions Lot FI
12.2018 - 01.2020
High School Diploma -
Ames High School
Bachelor of Arts - Theatre And Psychology Majors, Sociology Minor
University of Iowa
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