Emma Carrillo
Fontana,TX
Summary
Dedicated scale clerk with expertise in customer service, teamwork, and document management. Committed to streamlining operations and enhancing efficiency.
Overview
9
9
years of professional experience
Work History
Scale Clerk
Stratford Grain Co
Stratford, TX
09.2023 - Current
- Operated and maintained scale systems for accurate weight measurements of grain deliveries.
- Processed incoming and outgoing shipments, ensuring compliance with safety regulations.
- Collaborated with team members to streamline loading and unloading procedures.
- Monitored inventory levels, coordinating with warehouse staff for efficient stock management.
- Assisted in training new employees on scale operation and safety protocols.
CNA
Memorial Nursing & Rehabilitation Center
Dumas, TX
03.2022 - 09.2023
- Administered daily care routines, enhancing patient comfort and well-being.
- Assisted nursing staff with medical procedures, ensuring adherence to safety protocols.
- Monitored vital signs, documenting changes to inform treatment adjustments.
- Provided emotional support to patients and families, fostering a compassionate environment.
- Implemented infection control practices, reducing the risk of cross-contamination in the facility.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Manager
Toot N Totum
Stratford, TX
05.2017 - 02.2022
- Implemented customer service initiatives that elevated satisfaction scores and fostered community engagement.
- Monitored daily operations to ensure compliance with safety standards and regulatory requirements.
- Led team meetings focused on performance improvement and goal alignment within the organization.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
Amarillo College
Dumas, TXCertification - CNA
Amarillo College
Dumas, TX04-2022
Skills
- Shipping documentation
- Outbound scale operations
- Customer service
- Time management
- Data entry
- Document management
- Teamwork
- Attention to detail
- Multitasking
- Money handling
Languages
Spanish
Native or Bilingual
Timeline
Scale Clerk
Stratford Grain Co
09.2023 - Current
CNA
Memorial Nursing & Rehabilitation Center
03.2022 - 09.2023
Manager
Toot N Totum
05.2017 - 02.2022
High School Diploma -
Amarillo College
Certification - CNA
Amarillo College