Emma Casaucau
El Dorado,CA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Mesa Verde Crabfeed Fundraiser
Citrus Height, CA
02.2024 - Current
- Served food and drinks to customers, ensuring a pleasant dining experience.
- Performed thorough food cleanup to maintain a hygienic dining environment.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Completed final preparations of dishes and quickly delivered items to customers.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Served large groups and private parties, coordinating with the kitchen to ensure seamless service.
Student Intern
San Juan Unified School District Early Childhood E
Citrus Heights, CA
06.2022 - Current
- Assisted students with reading, writing, and various activities to enhance their learning experience.
- Assisted teachers in organizing and facilitating classroom activities.
- Coordinated outdoor activities to enhance team-building and socialization among participants.
- Performed community service activities, contributing to local initiatives.
Education
High School Diploma -
Mesa Verde High School
Citrus Heights06-2026
Skills
- Hostess support
- Table resetting
- Team member support
- Order delivery practices
- Daily specials memorization
- Food inspection
Certification
- Adult/Child CPR, First Aid and AED
Timeline
Server
Mesa Verde Crabfeed Fundraiser
02.2024 - Current
Student Intern
San Juan Unified School District Early Childhood E
06.2022 - Current
High School Diploma -
Mesa Verde High School
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