EMMA CASEBOLT
Huntington,WV
Summary
Experienced Teller bringing extensive banking, customer service and sales knowledge with over a year and a half of banking / sales experience and five years of customer service experience. From a community first bank settings, committed to ensuring every customer leaves satisfied by providing service, support, and an positive personality.
Overview
3
3
years of professional experience
Work History
Teller: Full Time
Community Trust Bank
Huntington, WV
12.2022 - 04.2024
- Cash checks, process loan payments and other transactions accurately and efficiently.
- Answer customer inquiries regarding account balances, transaction history, services charges, interest rates, online banking, etc.
- Demonstrate great customer service, making trustworthy relationships with clients.
- Identify sales opportunities for bank products and accounts then refer customers accordingly.
- Adhere to bank policies, procedures, and guidelines.
Server
Mountain Pie Company
Saint Albans, WV
04.2022 - 11.2022
- Attended to all customers needs by answering questions, recommending items and helping them place, receive then purchase meals.
- Ensured timely delivery of food and beverages.
- Held friendly conversations with customers and provided a welcoming atmosphere.
Server / Hostess
Le Bistro
Huntington, WV
01.2022 - 11.2022
- Prepared tables, created reservations, greeted customers and made sure all areas are running smoothly.
- Attended to all customers needs by answering questions, recommending items and helping them place, receive then purchase meals.
- Ensured timely delivery of food and beverages.
- Held friendly conversations with customers and provided a welcoming atmosphere.
Barista
Starbucks
Teasy Valley, WV
03.2021 - 03.2022
- Worked early mornings starting at 5:00 A.M
- Assisted in both hot and cold beverage / pastry preparation
- Cleaned, organized, and stocked store during shift to maintain a clean environment for customers
- Took customer orders, recommended items, and processed payments.
Education
BBA - Management
Marshall University
Huntington, WV04.2024
Calvary Baptist Academy
Hurricane, WV05.2021
Skills
- Customer Service
- Banking
- Sales
- Technology
- Microsoft Office: Word, Excell, Powerpoint, etc
- Money Handling
- Photography / Videography
References
- Josh Moreland (MANAGER), Community Trust Bank, (304) 730-8175
- Kelsey Hanlon (HEAD TELLER), Community Trust Bank, (304) 688-3534
Timeline
Teller: Full Time
Community Trust Bank
12.2022 - 04.2024
Server
Mountain Pie Company
04.2022 - 11.2022
Server / Hostess
Le Bistro
01.2022 - 11.2022
Barista
Starbucks
03.2021 - 03.2022
BBA - Management
Marshall University
Calvary Baptist Academy