Emma Chavez
Colorado Springs,Co
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Fuel Station Attendant
Safeway
Colorado Springs, CO
04.2024 - Current
- Assisted with loading and unloading supplies from delivery trucks.
- Operated cash register to process payments and issue receipts.
- Assisted in training new employees on proper operating procedures.
- Performed daily inventory checks of merchandise and supplies.
- Verified customer identification for age-restricted products.
- Provided excellent customer service by addressing complaints promptly.
- Responded quickly to emergency situations such as spills or fires.
- Ensured safety regulations were followed at all times.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Prepared daily records of food and gas sales and balanced register drawers.
- Answered customers' questions and addressed complaints in person and via phone.
Courtesy Clerk
Safeway
Colorado Springs, CO
05.2023 - 04.2024
- Stocked shelves with merchandise according to company guidelines.
- Maintained a neat and orderly work area at all times.
- Checked expiration dates on food products before placing them on shelves.
- Assisted in unloading trucks containing incoming stock or supplies.
- Provided excellent customer service by answering questions and addressing concerns.
- Greeted customers in a friendly and professional manner.
- Followed proper food safety procedures when stocking refrigerated items.
BARISTA
Starbucks Coffee - Cafe
09.2022 - 04.2023
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Placed orders with suppliers for delivery of products required for daily operations.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
BARISTA
Teapioca Lounge - BobaCafe
03.2022 - 08.2022
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Created complex, hand-crafted beverages based upon customer preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Restocked product displays based on demand and projected sales.
- Described menu items to customers and suggested appealing products.
- Prepared and served hot or cold beverages.
- Input orders into point of sale system and handled customer payments.
Education
High School Diploma - Early Childhood EducationTheatre Arts
Fountain Fort-Carson High School
02-2024
Skills
- Assembly ability
- Customer service
- Stocking supply
- Dating supply
- Cash register skills
- Maintaining a clean and organized kiosk
- Communication
- Willing to pick up/cover shifts
- Drink assembly
- Trusted with money/till responsibility
- Cleaning
- Stocking
- Attention to detail
- Cleaning abilities
- Am/Pm Tasks
- Early Mornings
- Large Manual Labor
- Quick learning skills
- Team Skills
- Menu Memorization
- Beverage Preparation
- Ordering Procedures
- Order Taking
Timeline
Fuel Station Attendant
Safeway
04.2024 - Current
Courtesy Clerk
Safeway
05.2023 - 04.2024
BARISTA
Starbucks Coffee - Cafe
09.2022 - 04.2023
BARISTA
Teapioca Lounge - BobaCafe
03.2022 - 08.2022
High School Diploma - Early Childhood EducationTheatre Arts
Fountain Fort-Carson High School
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