Emma Clerkin

Work History

Rental Sales Agent

North Penn Imports

04.2024 - Current

Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
Collaborated with team members to improve sales strategies and meet monthly targets.
Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
Increased customer satisfaction by providing excellent service and addressing client needs promptly.
Established strong rapport with clients, leading to repeat business and referral opportunities.
Maintained a high level of professionalism, ensuring positive experiences for clients during interactions.
Kept detailed records of all transactions, facilitating efficient audits when necessary.
Resolved customer disputes to maintain positive relationships and increase customer base.
Developed in-depth knowledge of rental inventory to provide expert advice on product selection.
Handled customer complaints professionally, resolving issues swiftly to maintain satisfaction levels.
Educated clients on rental policies and procedures, minimizing misunderstandings and disputes.
Updated company database with new property listings or added amenities.
Placed sales calls and handled sales for incoming customer calls.
Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
Managed multiple tasks in high-volume environment.
Responded quickly to customer inquiries, answering questions and offering insight into products.
Helped train new staff on company policies, procedures and standards, boosting productivity.

Daycare Teacher

Vamonos Childcare

02.2022 - 06.2022

Sanitized toys and play equipment each day to maintain safety and cleanliness.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Actively encouraged children to develop their communication, problem-solving and social skills.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Developed strong relationships with parents through regular communication about their child''s progress and needs.
Assisted in preparation of meals and snacks to provide children with proper nutrition.
Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Engaged with children on individual basis to build positive relationships and promote learning.
Guided students through daily routines, instilling a sense of responsibility and independence within each child.
Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.

Daycare Assistant

Jolly Toddlers

11.2021 - 02.2022

Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Taught children to organize toys, wash hands, and share by leading by example.
Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Enforced rules and managed behavior through developmentally appropriate discipline.
Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
Restocked supplies and personal hygiene products for use by students.
Kept children between ages of Number and Number safe and secure with vigilant oversight.
Built constructive and open relationships with families with forthright yet friendly communication.
Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
Contributed to positive parent-teacher relationships through effective communication and regular updates on children''s progress.
Implemented emergency procedures when necessary to maintain the safety of all participants within the daycare setting.
Managed inventory of supplies and toys, ensuring availability and safety for children.
Addressed behavioral concerns promptly by working closely with lead teachers and parents to implement corrective actions.
Collaborated with colleagues to create supportive and nurturing environment for all children.

Retail Sales Associate Worker

Target

09.2020 - 12.2020

Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
Collaborated with team members in achieving storewide goals, fostering a positive work environment centered on teamwork and mutual success.
Supported store cleanliness standards by regularly organizing shelves, folding clothing items, cleaning surfaces, sweeping, and mopping the floor space.
Participated in store meetings to discuss strategies for meeting sales goals and improving overall performance metrics.
Trained new employees on company policies, procedures, product knowledge, and selling techniques, improving team performance overall.
Greeted customers and helped with product questions, selections, and purchases.
Answered questions about store policies and addressed customer concerns.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Prioritized helping customers over completing other routine tasks in store.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Used in-store system to locate inventory and place special orders for customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Managed efficient cash register operations.
Developed strong rapport with customers and created positive impression of business.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Summary

Overview

Work History

Rental Sales Agent

Daycare Teacher

Daycare Assistant

Retail Sales Associate Worker

Education

High School Diploma -

Skills

Certification

Timeline

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