Emma Cleves
Fort Thomas,KY
Summary
Hardworking and passionate worker with strong interpersonal skills ready to help in any way necessary in order to care for patient and/or customer needs and wants. Excel in communication, teamwork, and adaptability, ensuring smooth workflow and positive patient or customer experiences. Eager to use experiences to improve and grow as a person and in life.
Overview
5
5
years of professional experience
Work History
Radiologic Technologist Assistant
St. Elizabeth Edgewood
Edgewood, KY
08.2024 - Current
- Operates necessary software systems for data entry, charging, and completion of radiology examinations.
- Assist Radiology Department by transporting patients to and from the Radiology Department, patients rooms, and other outpatient departments.
- Greets and assists patients/visitors to the department, using good customer service skills. Serves as an Ambassador ensuring patient's non-clinical needs are met. Assists patients with Radiology paperwork.
- Acquires all necessary patient information for ordering of the multi-disciplined procedures. Assures all proper insurance and documentations are attained and recorded appropriately. Verified ICD-10 and CPT codes for Medicare billing.
- Communicates via a variety of methods to referring physicians, patients or other interested parties in accordance with departmental policy and following HIPPA guidelines.
- Follow the safety steps required to preform their duties and be in compliance with medical, state and federal safety standards. Demonstrate the knowledge and skills necessary to provide care appropriately.
- Preforms other duties as assigned.
Sales Associate
Cleves and Lonnemann Jewelers
Bellevue, KY
01.2020 - Current
- Build relationships with customers to encourage repeat business.
- Maintain calm demeanor and professionally manage issues in busy and some stressful situations.
- Prepare merchandise for sales floor by pricing or tagging.
- Answer customer questions about sizing, accessories, and merchandise care both in person and via phone.
- Call customers with updates on repair estimates and completed work.
- Maintained cleanliness of store environment including floors, windows, displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
High School Diploma -
Newport Central Catholic
Newport, KY05-2024
Radiologic Science
Northern Kentucky University
Highland Heights, KYSkills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Telephone Etiquette
- Adaptability and Dependability
Community
Holy Spirit Outreach - Volunteer, Newport, KY (August 2021 - November 2023)
- Organized donation items.
- Assembled donation bags to distribute to local underprivileged population.
- Distributed bags to underprivileged families who came to the outreach center.
Timeline
Radiologic Technologist Assistant
St. Elizabeth Edgewood
08.2024 - Current
Sales Associate
Cleves and Lonnemann Jewelers
01.2020 - Current
High School Diploma -
Newport Central Catholic
Radiologic Science
Northern Kentucky University
Similar Profiles
Eden PatsfallEden Patsfall
Clinical Student Nurse at St. Elizabeth EdgewoodClinical Student Nurse at St. Elizabeth Edgewood
Laney JohnsonLaney Johnson
Certified Nursing Assistant at St. Elizabeth EdgewoodCertified Nursing Assistant at St. Elizabeth Edgewood
Kim KitchenKim Kitchen
Nurse Manager at St. Elizabeth Fort Thomas and Dearborn SurgeryNurse Manager at St. Elizabeth Fort Thomas and Dearborn Surgery