Emma Collins

Proven track record of professionalism and maintaining a welcoming environment Reliable administrative assistant with a year of experience and a positive attitude Efficient, professional coworker with 4 years of experience providing exceptional customer service while maintaining a high level of professionalism. Reliable and hardworking receptionist with 3 years of experience maintaining collection and payment records, managing computer files, filing documents, and maintaining the office space Responsible for ensuring all documentation is in order Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 6 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

• Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
• Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
• Earned "Honors" in 2019.