Emma Comer

- Managed and documented incidents, coordinating with emergency responders.

- Provided emergency medical response including first aid, CPR, and advanced life support.

- Assessed and managed terrain safety, recognizing and addressing hazardous conditions.

- Utilized radio communication effectively for coordination and reporting.

- Applied outdoor survival skills in cold and harsh conditions.

- Delivered exceptional customer service to ensure safety and enjoyment.

- Maintained high physical fitness for demanding tasks, including skiing and hiking.

- Managed public reservations and communications.

- Operated reservation systems and handled waivers.

- Provided excellent customer service and resolved issues efficiently.

• Responded to emergency situations in most efficient, effective ways possible
• Assisted injured guests on mountain
• Assessed resort terrain for risks and closed runs to maintain safe environment for guests
• Evicted violators of ski safety policies in collaboration with local law enforcement
• Conveyed rules and expectations to patrons consistent with facility policies and procedures
• Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
• Prioritized and organized tasks to efficiently accomplish service goals

• Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine
• Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
• Operated POS terminals to input orders, split bills and calculate totals
• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
• Promoted desserts, appetizers and specialty drinks to optimize sales
• Prepared salads, appetizers and garnishes to assist kitchen staff
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
• Provided exceptional service to high volume of daily customers
• Stocked server areas with supplies before, during and after shifts
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
• Completed opening and closing checklists to facilitate smooth restaurant operations
• Operated fryers and grills according to instructions to maintain safety and food quality
• Kept stations stocked and ready for use to maximize productivity
• Followed proper food handling methods and maintained correct food temperature for high scores on health inspections
• Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service
• Set up and performed initial prep work for soups, sauces and salads
• Maintained consistent quality and high accuracy when preparing identical dishes every day
• Assisted in preparation of menu items ranging from burgers to sandwiches
• Precooked certain items during slow periods to reduce wait times during lunch and dinner rush
• Precooked garnishes for later use to top off fresh dishes
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
• Cooked multiple orders simultaneously during busy periods
• Greeted guests and gathered information to seat groups or place on waitlist
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
• Escorted guests to seating area, furnished menus and highlighted daily specials
• Monitored dining area to assess server capacity and estimate wait times
• Accommodated guests with children and special needs to promote comfortable dining experience
• Developed long-term relationships with customers to increase opportunities for repeat business
• Managed guest expectations by relaying information regarding hours, wait times and specials
• Stayed attentive to server availability and table turnover to seat guests quickly
• Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales
• Cleared, cleaned and sanitized booth and chair cushions and tables
• Swept, mopped and removed debris from dining room floors
• Cleared tables to maintain high turnover rate and minimize wait times
• Wiped down and cleaned chairs, booths and highchairs

- Worked outdoors in extreme temperatures, performing physical labor.

- Gained experience with ultralight planes and mechanical maintenance.

- Certified USHPA hang gliding pilot with strong public interaction skills.

• Contacted emergency personnel and provided aid while waiting for further assistance
• Patrolled pool areas to identify anyone in need of assistance and provide immediate care
• Maintain strong proficiency in C.P.R and water rescue techniques to provide optimal support to individuals in distress
• Kept equipment in good working order with frequent inspections and minor repairs
• Updated logs detailing weather conditions, treatment provided, and incident information to keep management informed of activities
• Collaborated closely with managers to identify areas of concern and the most effective methods and remediation
• Provided basic life support, including C.P.R., to stabilize individuals prior to ambulance arrival
• Checked chemical levels in pool before lesson commencement and notified the department of any issues

• Built relationships with and encouraged social development within children by discussing school, friends, and favorite activities
• Planned excursions to enhance physical abilities and expose children to stimulating educational activities
• Administered medication in minor first aid to sick and injured children
• Supervised children during parental absences
• Transported children to and from school, extracurricular activities, and play dates

• Lead instructional classes for swimming to protect recreational users from dangerous situations
• Engaged with students to help them acclimate and become comfortable in the pool
• Encouraged students to practice various swimming strokes to improve technique and skills
• Documented each student's progress and gave constructive feedback for areas that could be improved
• Collaborated closely with parents to identify areas of concern and the most effective remediation methods
• Worked one on one with special needs students delivering guidance
• Demonstrated swimming strokes through repetition in prior positioning
• Coached multiple swimming programs for children ages 4 to 12