Emma Cook
Oklahoma City,OK
Summary
Experienced with designing and implementing theater curricula to enhance student learning and engagement. Utilizes innovative teaching methods and collaborative techniques to create dynamic classroom environments. Track record of successfully directing student productions and fostering creative expression.
Overview
5
5
years of professional experience
Work History
Career Advancement Mentor Program Intern
Voyage Long Term Care
07.2025 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Box Office Manager
Pollard Theater
12.2021 - 03.2025
- Improved box office efficiency by streamlining ticketing processes and implementing user-friendly software.
- Ensured accessibility for all patrons, incorporating ADA-compliant practices and accommodating special requests to make events inclusive and enjoyable for everyone.
- Leveraged technology advancements to improve the overall customer experience in purchasing tickets and attending events.
- Developed comprehensive staff training programs, enhancing team productivity and performance.
- Analyzed current and past event sales to assist in determining future marketing strategies.
Teacher
Oklahoma Children's Theater
03.2021 - 12.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Barista Manager
Toast and Coffee
03.2022 - 09.2024
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
Education
High School Diploma -
Johnson County Community College
Overland Park, KS04-2011
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
- Decision making
- Problem Solving
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with a team in the development of Pollard Junior Program.
Timeline
Career Advancement Mentor Program Intern
Voyage Long Term Care
07.2025 - Current
Barista Manager
Toast and Coffee
03.2022 - 09.2024
Box Office Manager
Pollard Theater
12.2021 - 03.2025
Teacher
Oklahoma Children's Theater
03.2021 - 12.2024
High School Diploma -
Johnson County Community College
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