Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma-Cookie Rodriguez

Gatesville,TX

Summary

Dedicated team player with extensive expertise in sports medicine and athlete support. Well-versed in rendering aid and preparing athletes for activities with effective taping, bracing and padding. I am always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests.

Overview

4
4
years of professional experience

Work History

Athletic Trainer

University Of Mary Harin-Bayloe
08.2023 - 05.2024
  • Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
  • Developed a positive rapport with student-athletes, promoting trust in the athletic training process.
  • Assisted with event coverage coordination to ensure appropriate injury prevention strategies were implemented during competitions.
  • Created and implemented strength and conditioning programs for athletes.
  • Provided emergency care to injured athletes during games and practices, minimizing further complications or damage.
  • Supported coaching staff by providing recommendations on safe practice drills and conditioning exercises tailored to specific sports requirements.
  • Improved athletic facilities with regular maintenance checks and equipment updates as needed.

Lifeguard

City Of Gatesville
05.2020 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Administered CPR and first-aid following best practices.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.

Host/Cashier

Studebakers Pizza
08.2020 - 04.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
  • Used cash registers and credit card machines to cash out customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

University of Mary Hardin-Baylor
Belton, TX
05.2027

Skills

  • Athletic taping
  • Athletic Training
  • Injury prevention techniques
  • Speed and Agility
  • Certified in CPR/AED
  • Customer Service
  • Cleaning and sanitation
  • Hospitality service expertise

Timeline

Athletic Trainer

University Of Mary Harin-Bayloe
08.2023 - 05.2024

Host/Cashier

Studebakers Pizza
08.2020 - 04.2023

Lifeguard

City Of Gatesville
05.2020 - 08.2023

University of Mary Hardin-Baylor
Emma-Cookie Rodriguez