Emma Cottet
Syracuse,New York
Summary
Highly organized and dedicated professional with a strong track record of delivering results in fast-paced environments. Known for exceptional attention to detail, reliability, and a proactive work ethic. Experienced in managing complex tasks independently, meeting deadlines consistently, and maintaining clear communication across teams. Demonstrates professionalism in every interaction and adapts quickly to new tools and workflows.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Assistant
St. John Fisher University
Rochester, NY
05.2025 - 12.2025
- Led monthly programming initiatives that increased residential engagement by 30%
- Fostered a safe and inclusive living environment for over 120 residents, resolving conflicts and promoting community engagement through programming and daily support
- Managed administrative responsibilities including incident reporting, maintenance requests, and policy enforcement to ensure smooth operation of the residence hall
- Served as first point of contact during emergencies, responding calmly and efficiently while coordinating with campus safety and student affairs
Student Clinical Assistant (Neurological Intensive Care Unit)
Upstate Medical University
Syracuse, NY
05.2025 - 08.2025
- Delivered hands-on support to nurses in a fast paced Level 1 trauma center, ensuring timely and quality patient care
- Managed unit tasks such as supply organization, equipment checks, and patient room preparation, contributing to workflow efficiency
- Assisted in critical procedures and emergency response situations, demonstrating composure and readiness in high-pressure environments
- Documented and charted patient information using Epic systems, demonstrating accuracy, efficiency with Electronic Health Systems
- Provided compassionate care to patients with traumatic brain injuries, strokes, and post-neurosurgical conditions, adapting to varying acuity Levels
Lifeguard (Seasonal)
Jewish Community Center of Syracuse
Syracuse, NY
06.2020 - 08.2020
- Taught and instructed swim lessons for children ages 6 months - 7 years of age
- Managed emergency situations with professionalism and efficiency, coordinated resources and personnel incidents quickly and minimized risk to swimmers and staff
- Ensured guest satisfaction by addressing concerns promptly and professionally, demonstrated exceptional customer service skills
- Implemented water safety education programs for community members, increased awareness of swimmer responsibility, and reduced the number of incidents of the facility
Education
High School Diploma -
Jamesville DeWitt High School
Syracuse, NY06.2024
Skills
- Proficient in Epic Systems, Excel, Microsoft Workspace, Google Docs, Word, Drive, Sheets, PowerPoint and Canva
- Soft skills: Communication, Crisis Management, Engagement, Empathy, Leadership, Adaptability, critical thinking and problem solving
Certification
- CPR Certified- Red Cross Valid July 2024 - July 2026
- Water Safety and Instruction - Red Cross Valid July 2024 - July 2026
Community Service
Sleep In Heavenly Peace, Syracuse, NY, 2023-06, 2025-06, Built and delivered 50+ beds to people in need, Established relationships with members of the Syracuse community
OTHER EXPERIENCE
- St John Fisher University - Rochester, NY
- Student Ambassador (September 2024 - December 2025)
- Provided tours to prospective students at St. John Fisher University
- Organized and aid in the admissions process for incoming students
- Facilitated school wide ambassador events and take part in representing the university
Timeline
Residential Assistant
St. John Fisher University
05.2025 - 12.2025
Student Clinical Assistant (Neurological Intensive Care Unit)
Upstate Medical University
05.2025 - 08.2025
Lifeguard (Seasonal)
Jewish Community Center of Syracuse
06.2020 - 08.2020
High School Diploma -
Jamesville DeWitt High School