Emma Coupe
Mountain Home,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Kurly's Sports Bar And Grill
06.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Security Forces Member
Honorably Discharged
07.2019 - 03.2022
- Before being honorably discharged, my unit provided security in and around Columbus Air Force Base
- I patrolled the base and dispatched emergencies for 13 hours a night.
- My training was conducted in San Antonio, Texas.
Childcare Provider
Cadence Academy Preschool
09.2018 - 05.2019
- Provided care and proper education to numerous young children.
- Extreme patients, kindness and organization were utilized while holding this position.
Barista/Waitress
Beautiful Day Cafe
02.2016 - 05.2018
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Associate of Arts -
Boise State
Boise, IDCurrent
Bozeman High School
Bozeman, MT07.2018
Skills
- Security clearance
- Military operations
- Force protection
- Written Communication
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Excellent Communication
- Dependable and Responsible
- Training and Development
- Good Telephone Etiquette
- Office administration
- Organization skills
- Scheduling
- Time management
- Verbal and written communication
- Working Well Under Pressure
- Team Training
- Event Scheduling
- Team Development
- Recruitment
- Sports Enthusiast
- Team Bonding
Additional Information
- Certifications and Licenses , Secret Clearance
Certification
DD214
Timeline
Server
Kurly's Sports Bar And Grill
06.2023 - Current
DD214
03-2022
Security Forces Member
Honorably Discharged
07.2019 - 03.2022
Childcare Provider
Cadence Academy Preschool
09.2018 - 05.2019
Barista/Waitress
Beautiful Day Cafe
02.2016 - 05.2018
Associate of Arts -
Boise State
Bozeman High School
Similar Profiles
Zachary VandermeulenZachary Vandermeulen
Manager on Duty at Parlay Sports Bar and GrillManager on Duty at Parlay Sports Bar and Grill
Cameo WeaverCameo Weaver
Head Bartender at Redzone Sports Bar N' GrillHead Bartender at Redzone Sports Bar N' Grill
Brinkley WilliamsBrinkley Williams
Waitress at Refz Sports Bar & GrillWaitress at Refz Sports Bar & Grill
Marshall I. CarruthersMarshall I. Carruthers
Flight Line Crew Chief at PKL Services IncFlight Line Crew Chief at PKL Services Inc
Cole O'GradyCole O'Grady
Crew Chief at PKL ServicesCrew Chief at PKL Services