Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Crone

Vacaville,CA

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Overview

4
4
years of professional experience

Work History

Receptionist

The Mission Vacaville
Vacaville, CA
02.2024 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; and verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Accounting Assistant

The Mission Vacaville
Vacaville, CA
02.2024 - Current
  • Assisted in the preparation of monthly financial statements and reports.
  • Assisted with accounts receivable activities such as invoicing, collections, and deposits.
  • Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
  • Processed journal entries for accruals, amortization, and other adjustments.
  • Prepared daily cash flow statements for management review.
  • Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
  • Reviewed customer accounts to ensure the accuracy of billing information and payment terms.
  • Developed procedures for more efficient workflow in the accounting department.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
  • Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
  • Provided support to upper management with special projects related to finance or accounting processes.
  • Analyzed financial documents to identify trends or irregularities.

Coffee Barista

Peets Coffee And Tea
Vacaville, CA
01.2022 - Current
  • Maintained cleanliness of work area, including counters and equipment.
  • Prepared hot and cold coffee drinks according to customer specifications.
  • Greeted customers, took orders, and answered questions about menu items.
  • Operated cash register to process payments from customers.
  • Followed all safety regulations when handling hot beverages or machinery.
  • Completed opening and closing duties such as cleaning the store before leaving each day.
  • Organized inventory shelves and ensured that products were properly labeled with accurate prices.
  • Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
  • Developed a working knowledge of different types of coffees and teas available in the shop.
  • Contributed ideas on how to improve operational efficiency within the cafe setting.

Manager of Operations

Rush Coffee House
Vacaville, CA
05.2021 - Current
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movements.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Planned and coordinated logistics for large-scale events or conferences.
  • Conducted regular audits of employee performance and provided feedback on areas of improvement.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.

Website Manager

The Mission Vacaville
Vacaville, CA
01.2021 - Current
  • Served as main point of contact for clients, answering questions and responding to messages.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Monitored client accounts for questions and feedback to provide exceptional experience for customers.
  • Developed website content including text, images, videos and audio files.
  • Monitored website performance to ensure optimal user experience.
  • Updated existing webpages with new content or changes in design elements.
  • Reviewed information and elements regularly on websites and pages for accuracy and functionality.
  • Identified and resolved website glitches, server problems and incorrect formatting.
  • Evaluated software functionality and made adjustments when necessary.

Youth Leader

100x Academy
Los Angeles, CA
06.2023 - 06.2023
  • Organized field trips to support the development of life skills such as communication, teamwork, problem solving and leadership.
  • Developed and implemented engaging activities for youth to build social, emotional, and physical skills.
  • Facilitated workshops on topics such as goal setting, conflict resolution and decision making.
  • Participated in professional development opportunities related to working with adolescents.

Intern

Foster Kinship Solano County
Vacaville, CA
01.2023 - 06.2023
  • Gathered data for market research projects and analyzed findings to make recommendations.
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Conducted interviews with customers to gain insights into their experiences.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Developed treatment plans to address identified issues.
  • Organized and maintained case records in accordance with agency policies and procedures.
  • Facilitated educational workshops for community members on topics related to social work practice.
  • Educated clients about available community resources that could benefit them.

Youth Intern

The Mission Vacaville
Vacaville, CA
03.2020 - 08.2022
  • Assisted in planning and organizing weekly youth group meetings, retreats, and activities.
  • Facilitated small groups for spiritual growth and discussion of relevant topics.
  • Provided support to the Youth Ministry Coordinator through administrative tasks such as creating documents, updating contact lists, and preparing materials for upcoming events.
  • Developed relationships with students by attending school events, meeting with student leaders, and providing individual counseling sessions.
  • Collaborated with other staff members to create meaningful programming for youth.
  • Organized special events such as concerts, mission trips, and camps throughout the year.
  • Developed initiatives to engage young people from diverse backgrounds in church activities.
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.

Team Member

Noah's New York Bagels
Vacaville, CA
08.2021 - 12.2021
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Rotated through series of different stations based on team needs.
  • Upheld high standards of productivity and quality in operations.
  • Assisted newly hired team members by explaining company procedures and safety requirements.

Education

Bachelor of Arts - Social Work

California State University - Chico
Chico, CA
05-2025

High School Diploma -

Will C. Wood High School
Vacaville, CA
06.2021

Skills

  • Opening and closing procedures
  • Training and mentoring
  • Team development
  • Schedule oversight
  • Experience in leadership
  • Teamwork and Collaboration
  • Project Management
  • Administrative Support
  • Data Entry
  • File Management
  • Bookkeeping
  • Business operations understanding
  • Calendar Management
  • Office Management

Timeline

Receptionist

The Mission Vacaville
02.2024 - Current

Accounting Assistant

The Mission Vacaville
02.2024 - Current

Youth Leader

100x Academy
06.2023 - 06.2023

Intern

Foster Kinship Solano County
01.2023 - 06.2023

Coffee Barista

Peets Coffee And Tea
01.2022 - Current

Team Member

Noah's New York Bagels
08.2021 - 12.2021

Manager of Operations

Rush Coffee House
05.2021 - Current

Website Manager

The Mission Vacaville
01.2021 - Current

Youth Intern

The Mission Vacaville
03.2020 - 08.2022

Bachelor of Arts - Social Work

California State University - Chico

High School Diploma -

Will C. Wood High School

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Emma Crone