Emma Crumbley
Hilliard,FL
Summary
Proven Cashier at Zaxbys, adept in POS Systems and exceptional customer service, increased sales through personalized product recommendations and efficient payment processing. Skilled in handling complex customer inquiries, fostering repeat business, and training staff. Demonstrated ability to maintain high accuracy in financial transactions, contributing to customer satisfaction and operational excellence. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
Certification
Work History
Cashier
Zaxbys
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
West Nassau High School
Callahan, FL05.2026
Skills
- Returns processing
- POS Systems
- Customer Assistance
- Product restocking
- Payment Processing
- Product Recommendations
- Cash Handling
- Payment Collection
- Customer Service
- Order Taking
- Complex Problem-Solving
- Guest inquiries
- Loyalty Program Promotion
- Cleaning and sanitizing
Certification
CPR cerification
Timeline
Cashier
Zaxbys
07.2024 - Current
High School Diploma -
West Nassau High School
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