Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emma Cruz

Charlotte,NC

Summary

Driven professional with a diverse background at Carolinas Medical Center, excelling in emergency medical care and teamwork. Demonstrated success in enhancing patient safety, reducing accident rates by implementing comprehensive training, and leveraging analytical thinking for effective problem-solving. Skilled in medical equipment operation and fostering collaboration for project completion.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Research Intern

Carolinas Medical Center
05.2024 - Current
  • Completed research, compiled data, and assisted in timely reporting.
  • Screening patients and obtaining consent for research studies
  • Collaborated with team members for successful completion of research projects.
  • Attended meetings and presentations to learn project details.

Emergency Department Technician

Carolinas Medical Center
11.2022 - 05.2024
  • Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
  • Assisted in life-saving procedures, working alongside medical professionals to provide optimal care.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Participated in ongoing training programs to stay current on best practices in emergency medicine.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Conducted regular inventory checks of medical supplies to maintain adequate stock levels within the Emergency Department.

Psychiatric Technician

Carolinas Medical Center
04.2022 - 12.2022
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.

Aquatics Supervisor

Swim Club Management Group, Inc
08.2018 - 02.2021
  • Responded efficiently to emergencies in the aquatics area, following established protocols to ensure the safety of all patrons.
  • Enhanced swimmer safety by implementing comprehensive training programs for lifeguards and aquatic staff.
  • Reduced accident rates by conducting thorough risk assessments and maintaining a hazard-free pool environment.
  • Developed strong relationships with patrons through attentive customer service while addressing concerns or complaints promptly.
  • Contributed to overall facility cleanliness by implementing efficient pool deck maintenance routines during both open swim periods and scheduled downtime between sessions.
  • Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.

Education

Bachelor of Science - Biology

University of North Carolina At Charlotte
Charlotte, NC
12.2025

Associate of Science -

Central Piedmont Community College
Charlotte, NC
05.2022

High School Diploma -

Hopewell High School
Huntersville, NC
06.2020

Skills

  • Report Writing
  • Time Management
  • Analytical Thinking
  • Teamwork and Collaboration
  • Problem-Solving
  • Emergency medical care
  • Medical Equipment Operation
  • Basic patient care

Certification

  • CNA - Certified Nursing Assistant
  • BLS Instructor
  • BLS Provider

Timeline

Research Intern

Carolinas Medical Center
05.2024 - Current

Emergency Department Technician

Carolinas Medical Center
11.2022 - 05.2024

Psychiatric Technician

Carolinas Medical Center
04.2022 - 12.2022

Aquatics Supervisor

Swim Club Management Group, Inc
08.2018 - 02.2021

Bachelor of Science - Biology

University of North Carolina At Charlotte

Associate of Science -

Central Piedmont Community College

High School Diploma -

Hopewell High School

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Emma Cruz