Emma Darrah
Chesterland,OH
Summary
Motivated and hardworking professional with a strong passion for the aesthetics industry band with a long term goal of becoming a licensed esthetician. Dedicated to providing exceptional customer service, creating positive client experiences, and continuously learning and growing within the field. Brings a string work ethic, excellent communication skill, and valuable experience in both dental assisting and the service industry, demonstrating the ability to thrive in fast paced, client focused environments .
Overview
9
9
years of professional experience
Work History
Session Coach
OsteoStrong
Chardon, OH
08.2025 - Current
- Developed personalized training programs to enhance client strength and overall health
- Guided clients through osteogenic exercises, promoting safe and effective techniques
- Developed and implemented strategic plans to improve service delivery and client satisfaction.
- Executed regular performance evaluations to ensure alignment with organizational goals and standards.
- Managed and motivated employees to be productive and engaged in work.
- Trained costumers on equipment usage, safety protocols, and best practices for member interactions.
Dental Assistant
Parker Orthodontics
Mayfield Heights, OH
11.2021 - 02.2025
- Assisted orthodontist during procedures, ensuring patient comfort and safety.
- Managed patient records using digital software to enhance data accuracy and accessibility.
- Educated patients on oral hygiene practices, improving their understanding of treatment plans.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Hostess/Server
Chesterland Tavern
Chesterland, OH
10.2017 - 08.2022
- Greeted and seated guests, ensuring a warm and welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Handled guest inquiries and complaints, maintaining high satisfaction levels.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided exceptional customer service, ensuring satisfaction and timely resolution of inquiries.
Education
Lakeland Community College
Willoughby, OHSkills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Safety awareness
- Strong work ethic
- Exceptional customer service
- Guest engagement
Timeline
Session Coach
OsteoStrong
08.2025 - Current
Dental Assistant
Parker Orthodontics
11.2021 - 02.2025
Hostess/Server
Chesterland Tavern
10.2017 - 08.2022
Lakeland Community College