Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Emma Davis

Boise,ID

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in retail, food service, warehouse operations, and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

6
6
years of professional experience

Work History

Order Selector

Albertsons Sundries
02.2024 - Current
  • Detail-oriented Order Picker with experience working in various large warehouse environments.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Kept work areas neat, clean and free from debris.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.

Server/Line Cook/Key Manager

Applebee's Neighborhood Grill & Bar
03.2023 - 03.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

Clothing Grader

Idaho Youth Ranch
04.2022 - 03.2023
  • Graded raw materials based on checklist of quality standards.
  • Removed items of inferior grades from production lines and collected for alternate use or disposal.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean, orderly work environment free of hazards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Complied with company policies and OSHA regulations to maintain safe working conditions.

Stocking and Unloading

Walmart
06.2020 - 04.2022
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Rotated product when stocking shelves to maintain freshness.
  • Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.

Shift Lead

Pilot Flying J
03.2018 - 05.2020
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed store opening and closing procedures and balanced tills.
  • Excelled in every store position and regularly backed up front-line and back-line staff.
  • Coached crew during food preparation, controlled production levels and tracked waste to manage costs.
  • Utilized POS system to receive and process food and beverage orders.

Education

High School Diploma -

Isucceed Virtual High School
Boise, ID
2018

Skills

  • Loading and unloading
  • Order picking and processing
  • Workplace Safety
  • Goal-Oriented
  • Mentoring and training
  • Customer Relations
  • Critical Thinking
  • Food safety knowledge
  • Sanitation Practices
  • Cash handling

Interests

Creative Writing, reading, learning new languages, crocheting, playing with animals, and exploring around the city

Timeline

Order Selector

Albertsons Sundries
02.2024 - Current

Server/Line Cook/Key Manager

Applebee's Neighborhood Grill & Bar
03.2023 - 03.2024

Clothing Grader

Idaho Youth Ranch
04.2022 - 03.2023

Stocking and Unloading

Walmart
06.2020 - 04.2022

Shift Lead

Pilot Flying J
03.2018 - 05.2020

High School Diploma -

Isucceed Virtual High School

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Emma Davis