Emma DeMeester
Comstock Park,MI
Summary
Adaptable and client-focused professional with over 8 years of experience in retail and customer service across both big-box and high-end specialty environments. Brings a thoughtful mix of strong organization, an eye for aesthetics, and genuine client care. Known for building positive relationships, managing details, and timelines with care, and creating smooth, welcoming experiences. I'm excited to continue learning and growing in a collaborative and fun environment.
Overview
8
8
years of professional experience
Work History
Educator
Lululemon
Grand Rapids, Michigan
11.2025 - Current
- Collaborated with team members to achieve sales goals and performance targets.
- Collaborated with team members to create a positive learning environment.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained store cleanliness and organized merchandise displays.
Design Coordinator and Project Manager
Premier Granite and Stone
Grandville, MI
12.2023 - 04.2025
- Coordinated over 20 concurrent residential and commercial countertop projects, ensuring timely delivery and client satisfaction.
- Collaborated with clients, architects, and contractors to finalize material selections and layout plans.
- Guided clients through showroom selection processes while providing product education and support.
- Maintained organized showroom environment and managed inventory of samples efficiently.
- Created and reviewed shop drawings in AutoCAD for compliance with specifications.
- Communicated with fabrication teams to resolve design or site-related issues promptly.
- Provided administrative support by answering phones, managing emails, and scheduling customer appointments.
Golf Shop Attendant
Thousand Oaks Golf Club
Grand Rapids, MI
04.2021 - 01.2024
- Greeted customers upon arrival and assisted with selecting golf clubs, balls, apparel, and other accessories.
- Maintained the appearance of the shop by arranging merchandise in an organized manner.
- Provided advice to customers on product selection based on individual needs and preferences.
- Processed customer payments quickly and accurately using a point-of-sale system.
- Assisted with restocking shelves with new inventory as it arrived from vendors.
- Managed returns, exchanges, and refunds according to company policy.
Style Consultant
Target
Walker, MI
10.2017 - 01.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Processed returned merchandise according to company policies.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Education
Associate of Arts - Interior Design
Grand Rapids Community College
Grand Rapids, MI04.2023
Skills
- Retail operations management
- Customer assistance and support
- Inventory management
- Product selection and knowledge
- Design implementation
- Project coordination
- Sales support
References
References available upon request.
Timeline
Educator
Lululemon
11.2025 - Current
Design Coordinator and Project Manager
Premier Granite and Stone
12.2023 - 04.2025
Golf Shop Attendant
Thousand Oaks Golf Club
04.2021 - 01.2024
Style Consultant
Target
10.2017 - 01.2021
Associate of Arts - Interior Design
Grand Rapids Community College