Emma Denich
Somers,NY
Summary
Proven leader and effective problem-solver, adept in First Aid and CPR, with a track record of enhancing guest safety and satisfaction at Windmill Club. Excelled in high-pressure environments, ensuring swift, decisive action to maintain public safety. Demonstrated exceptional teamwork and collaboration, significantly improving operational efficiency and guest experience.
Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
Corcoran Legends
05.2024 - 06.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
Lifeguard
Windmill Club
05.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Lifeguard
Windmill Club
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
Restaurant Hostess
Amore Pizza
06.2021 - 08.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Camp Counselor
Breezemont Day Camp
06.2020 - 08.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Education
High School Diploma -
Byram Hills High School
Armonk, NY06.2024
Skills
- Strong communicator
- Effective problem-solver
- Leadership Qualities
- First Aid
- Team Collaboration
- Public Safety
- Safety oversight
- Weather Monitoring
Accomplishments
- Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
- Selected as mentor/trainer for new hires.
Certification
- First Aid/CPR Certified
Timeline
Intern
Corcoran Legends
05.2024 - 06.2024
Lifeguard
Windmill Club
05.2023 - 09.2023
Lifeguard
Windmill Club
05.2022 - 08.2022
Restaurant Hostess
Amore Pizza
06.2021 - 08.2021
Camp Counselor
Breezemont Day Camp
06.2020 - 08.2020
High School Diploma -
Byram Hills High School
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