Emma Donaldson
White Settlement,TEXAS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Shift Leader
Cold Stone Creamery
04.2021 - 10.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma Loma -
Crossroads Christian Academy
Fort Worth, TX06.2023
Skills
- Cash Handling
- Positive Attitude
- Customer service focus
Timeline
Shift Leader
Cold Stone Creamery
04.2021 - 10.2023
High School Diploma Loma -
Crossroads Christian Academy
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