Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Emma Donoho

Las Vegas

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Canopy Mortgage
11.2020 - Current
  • Reviewing documents from beginning to end of home buying process.
  • Consistently coaching and maintaining track of income, assets, credit in order for transaction to close as well as following up after about current market.
  • Well-rounded in brokering files to multiple brokerages to fit the borrower with the perfect load to their needs.
  • Proficient in DCSR, HELCO, DPA, FHA and Conventional loans.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.

Executive Assistant

Life Reality Group
09.2010 - 11.2020
  • Prepare contracts for both home purchase and property management.
  • Collect and post rental payments and escrow checks.
  • Kept up with state licenses, work orders, move in and move out, eviction paperwork and property audits on the system AppFolio.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Organized and coordinated conferences and monthly meetings.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Answered high volume of phone calls and email inquiries.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.

Education

High School -

Foothill High School
06-2001

Skills

  • Administrative support
  • Microsoft Word
  • Calendar management
  • Time management
  • Relationship building
  • Customer and client relations
  • Customer relations

Accomplishments

NAHREP 2023-2024 Board of directors - Sponsorship and Membership Director

Women's Council of Realtors 2022-2024 - Event Chair

LVR Community Outreach 2022-2024

Timeline

Administrative Assistant

Canopy Mortgage
11.2020 - Current

Executive Assistant

Life Reality Group
09.2010 - 11.2020

High School -

Foothill High School

Similar Profiles

CREATE PROFILE