Emma Dorsey
Lakeland,FL
Summary
Hardworking, highly motivated and eager to utilize combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, possessing the work ethic to quickly adapt to different company processes. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
Exercise Therapist
New Hope Chiropractic
06.2023 - 07.2024
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans, resulting in optimal patient outcomes.
- Observed patient performance during exercises to ensure correct technique and safety.
- Demonstrated excellent communication skills when interacting with patients and colleagues regarding patient care plans and outcomes.
- Performed administrative duties such as scheduling appointments and maintaining accurate records of patient visits and outcomes.
- Fostered positive relationships with patients through empathetic listening and understanding of their concerns and needs.
Front of House Team Member
Chick-fil-A
09.2021 - 06.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Helped guests at tables when in need of assistance.
- Supported overall team goals by assisting other staff members during peak hours as needed.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
Education
High School Diploma -
George Jenkins High School
Lakeland, FL05.2025
Skills
Excellent Customer Service Skills
Compassionate Patient Care
Learning-Agility
Integrity
Goal-Oriented
Motivated
Timeline
Exercise Therapist
New Hope Chiropractic
06.2023 - 07.2024
Front of House Team Member
Chick-fil-A
09.2021 - 06.2023
High School Diploma -
George Jenkins High School
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