Summary
Overview
Work History
Education
Skills
Timeline
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Emma Dotson

Emma Dotson

Big Bend,WI

Summary

Proactive Cook/Dishwasher Supervisor with extensive experience in food preparation and kitchen management. Demonstrates strong skills in food safety, task delegation, and inventory management, optimizing team performance and customer satisfaction. Known for maintaining high standards of cleanliness and organization, ensuring a safe and efficient work environment.

Overview

5
5
years of professional experience

Work History

Cook/Dishwasher Supervisor

D&D Bar Grill
04.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.

Food Expeditor

Bosa Food & Drink
01.2021 - 03.2022
  • Trained new expeditors and food runners according to company policies and standards.
  • Assisted preparation of food plates, overseeing quality, and appearance.
  • Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
  • Increased order accuracy through effective communication between front-of-house and back-of-house teams.
  • Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.
  • Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
  • Supported overall restaurant success by stepping in to assist other team members during peak service hours.
  • Leveraged strong multitasking abilities to manage competing demands under pressure, consistently delivering high-quality results while maintaining a positive attitude.
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Applied keen attention to detail when plating dishes, ensuring consistent presentation standards that met or exceeded guest expectations.

Lead Crew Member

Taco Bell
01.2020 - 01.2021
  • Utilized problem-solving abilities during critical situations leading to quicker resolutions without compromising quality.
  • Coordinated shift schedules for optimal staffing levels, balancing workload distribution among crew members effectively.
  • Resolved conflicts among crew members, fostering a positive work environment that promoted teamwork.
  • Reviewed crew performance regularly, providing constructive feedback for continuous improvement.
  • Developed clear communication channels within the crew, enabling effective information sharing and collaboration.
  • Enhanced customer satisfaction with prompt and courteous service, addressing concerns proactively.
  • Led by example through demonstrating strong work ethic, professionalism, and commitment towards achieving goals as a team member.
  • Optimized inventory management by tracking supplies usage and anticipating replenishment needs accurately.
  • Identified areas for process improvement within the workplace which led to increased operational efficiency.
  • Increased team productivity by implementing efficient task delegation and prioritization strategies.
  • Maintained high standards of cleanliness throughout the workspace which contributed to an organized working environment.
  • Mentored junior crew members to enhance their skill sets and contribute effectively to the team.

Education

GED -

COIC
Bend Oregon
01.2017

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Kitchen Support
  • Food safety knowledge
  • Task Delegation
  • Team motivation
  • Problem-Solving
  • Critical Thinking
  • Responsible and Trustworthy
  • Attention to Detail

Timeline

Cook/Dishwasher Supervisor

D&D Bar Grill
04.2024 - Current

Food Expeditor

Bosa Food & Drink
01.2021 - 03.2022

Lead Crew Member

Taco Bell
01.2020 - 01.2021

GED -

COIC

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Emma Dotson