Emma Dow
Redmond,OR
Summary
Results-driven planning professional with robust background in strategic analysis and project management. Adept at driving process improvements and delivering actionable insights. Known for strong collaboration skills and commitment to achieving team goals, adapting flexibly to evolving business needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supply Chain Planning Analyst
Intel Corporation
03.2022 - Current
- Analyze demand forecasts and supply plans across multiple high volume product lines. Optimizing forecast accuracy and reducing excess through data-driven adjustments and close collaboration with business unit.
- Support launch of new product introduction (NPI) programs by tracking readiness metrics and ramp schedules. Conduct logistic impact risk assessments and coordinate with multi-cross functional teams to deliver the final product on schedule.
- Utilize advance excel models, SAP, and internal tools to manage material availability and identify gaps in supply that could impact customer requirements.
- Collaborate with colleagues across globe to resolve material constraints and ensure alignment between supply commitments and fab capacity.
- Launched comprehensive training guide with interactive functions for new Planners of monthly supply chain activities to allow for skill practice and streamline onboarding.
Corporate Director of Revenue Strategy
Oxford Collection of Hotels
07.2021 - 03.2022
- Hosted weekly and monthly remote revenue strategy meetings with property leaders and Executive Team to present financials, strategy effectiveness and opportunities to challenge status quo.
- Oversaw and manage 16 properties channel contribution, inventory, yielding, demand occupancy and market to optimize revenue.
- Results driven performance, increased ADR growth by 3%, and RevPAR by 2% compared to pre-pandemic.
- Launched Revenue Strategy video training series to educate new hires and encourage continued education.
- Oversaw two Revenue Strategists’ daily tasks and core revenue strategies.
- Project managed the re-design of interface ecosystem to allow for optimal automation.
- Created booking engine merchandising program that has potential to yield upward of $150,000/year.
- Collaborated with Commercial team to align business strategies with market trends.
Revenue Strategy Manager
Oxford Collection of Hotels
12.2016 - 06.2021
- Developed strategic initiatives to enhance guest experience across 16 hotel properties. maximize revenue by developing targeted sales and marketing campaigns, boosting direct bookings and optimizing online travel agencies usage.
- Project managed conversion of Customer Relation System “CRS” SynXis to TravelClick. And facilitated RoomKey PMS server migration to increase companywide efficiencies.
- Analyzed market trends to inform pricing strategies and maximize revenue potential. Contributed to a 3% yearly room revenue growth from 2017-2019.
Front Desk Agent
Hilton Garden Inn Hotel
04.2016 - 09.2016
- Managed guest check-in and check-out processes efficiently.
- Provided exceptional customer service to enhance guest satisfaction.
- Coordinated room reservations and maintained accurate booking records.
- Addressed guest inquiries and resolved issues promptly to ensure a positive experience.
Education
Bachelor of Science - Business Administration
University of Wyoming
Laramie01.2016
Skills
- Cross Functional Coordination
- Goal-Oriented
- Creative Problem Solving
- Customer Service
- Effective Communicator
- Time Management
- Team Leader & Player
- Logistics optimization
- Microsoft Excel
- Production scheduling
- Growth strategies
Certification
- AHLA CHRM, March 2021
- HSMAI CHDM, March 2022
- HSMAI CRME, September 2021
Athletic Accomplishments
Division 1 Swimming Letter Winner, University of Wyoming 2013-2016
- All-Mountain West Team (2015, 2016)
- Mountain West Conference Academic All-Conference (2013, 2014, 2015, 2016)
- Demonstrate effective time-management skills to balance academics while performing under pressure at the Division I/Mountain West Conference level.
Post College
- 2x Ironman Triathlon Finisher
- Four-time 70.3 Ironman Triathlon Age Group winner
Timeline
Supply Chain Planning Analyst
Intel Corporation
03.2022 - Current
Corporate Director of Revenue Strategy
Oxford Collection of Hotels
07.2021 - 03.2022
Revenue Strategy Manager
Oxford Collection of Hotels
12.2016 - 06.2021
Front Desk Agent
Hilton Garden Inn Hotel
04.2016 - 09.2016
Bachelor of Science - Business Administration
University of Wyoming