Emma Eaton
North Little Rock,Arkansas
Summary
Accomplished Barista Shift Supervisor with a proven track record at DarkSide Coffee Company, enhancing team performance through expert barista training and strong customer service. Skilled in espresso machine operation and team collaboration, I excel in creating a welcoming atmosphere and driving service excellence. Responsible Barista Shift Manager with three years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
DarkSide Coffee Company
11.2021 - 01.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Barista
Blackberry Market
05.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Science - Exercise Science
Lyon College
Batesville, AR05.2026
Skills
- Cleanliness Maintenance
- Barista Training
- Espresso machine operation
- Latte art expertise
- Team Collaboration
- Customer Service
- Cash Handling
Additional Information
My name is Emma Kea Eaton, I enjoy things like hanging out with friends, arts and crafts, and going to the gym. I have two dogs, one a black lab named Bella and the other a goldendoodle named Zoe. I am currently in college working on my bachelors degree so I can become a physical therapist.
Timeline
Barista
Blackberry Market
05.2023 - 08.2023
Barista Shift Supervisor
DarkSide Coffee Company
11.2021 - 01.2024
Bachelor of Science - Exercise Science
Lyon College
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