Summary
Overview
Work History
Education
Skills
Timeline
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Emma Elizabeth Wilken

Longwood,FL

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level event management position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

CAKE DECORATOR

PUBLIX
12.2022 - Current
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Managed material inventory and ordered new materials when needed.

Lead Teacher

Children In Learning
10.2021 - 12.2022
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.

Team Leader

Chick-fil-A
08.2019 - 10.2021
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Education

BACHELOR’S DEGREE - Event Management

Rosen College of Hospitality Managment
Orlando, FL
05.2025

A.A DEGREE -

Seminole State College of Florida
05.2023

High School Diploma -

Lyman High School
Longwood, FL
05.2021

Skills

  • CPR certified
  • Microsoft office
  • Social media
  • Google drive
  • Time management
  • Adaptability
  • Flexibility
  • Ability to work with kids
  • Leadership
  • Planning
  • Customer service
  • Food Handling Safety
  • Cake Decoration
  • Quality Control
  • Food Safety
  • Stock Rotation
  • Knowledge of Raw Materials
  • Icing Techniques
  • Quality Control Analysis
  • Customer Service
  • Order Taking
  • Kitchen Safety
  • Attention to Detail
  • Inventory Maintenance
  • Critical Thinking
  • Logistics and Supply Chain
  • Performance Monitoring
  • Team Training
  • Active Learning
  • Reliable and Responsible
  • Opening and Closing Duties
  • Adaptive and Creative
  • Damage Identification
  • Management
  • Preventive Maintenance
  • Decision-Making
  • Excellent Math Skills
  • Microsoft Office
  • Team Cooperation

Timeline

CAKE DECORATOR

PUBLIX
12.2022 - Current

Lead Teacher

Children In Learning
10.2021 - 12.2022

Team Leader

Chick-fil-A
08.2019 - 10.2021

BACHELOR’S DEGREE - Event Management

Rosen College of Hospitality Managment

A.A DEGREE -

Seminole State College of Florida

High School Diploma -

Lyman High School

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Emma Elizabeth Wilken