Hi, I’m
Emma Filippone
Discovery Bay,California
Summary
My background has allowed me to take many different paths such as working with children as well as getting to interact with people from different walks of life all while gaining Customer Service experience. The chapters of my life have allowed me to grow through working hard and being persistent to get to where I want to be no matter what it takes. I truly enjoy learning new things and being able to build relationships with those I get the chance to interact with throughout my days, no matter the age!
Overview
2
years of professional experience
1
year of post-secondary education
1
Certification
Work History
Fusion 3 SalonPleasanton, CA
Guest Care Coordinator
09.2023 - 01.2024
Job overview
- Used company software and databases to answer phones, book appointments, handle all guest concerns, and maintain records of services performed and patient conditions.
- Developed strong relationships with frequent clients
- Monitored progress of services for each stylist/client and adjusted schedule & timing as needed
Black Diamond Kids CenterBrentwood, CA
Recreational Gymnastics Coach
01.2022 - 07.2023
Job overview
- Boosted gymnast confidence levels by providing constructive feedback and celebrating individual achievements.
- Established trust among athletes, parents, and staff by maintaining open lines of communication and demonstrating professionalism at all times.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Ensured safety in the gymnasium by regularly inspecting equipment, enforcing proper technique, and adhering to industry guidelines.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Promoted sportsmanship among athletes through positive reinforcement and recognition of good behavior on the floor.
Education
Carrington CollegeONLINE
from Medical Assisting
08.2024 - 05.2025
University Overview
9 month Medical Assistant Program
Liberty High SchoolBrentwood, CA
High School Diploma
07.2023
Skills
- Client Profile Management
- Organizational Skills
- Appointment Scheduling
- Reception Area Maintenance
- Calendar Management
- Complaint resolution
Externship Experience
JIVA HEALTH
October 10, 2024 - November 11, 2024
- Greeted and roomed patients
- Provided compassionate care to each patient
- Ensured patient comfort and confidentiality
- Maintained up to date information for patients charts and medical records
- Measured and Recorded Vital Signs (blood pressure, temperature, pulse, weight, and oxygen levels)
- Prepare exam rooms by cleaning and sanitizing to standard
- Assisted in procedure set up for pap smears, ear lavage, injection, allergy testing, and EKG
- Assisted providers with minor procedures such as measurement of allergic reaction during allergy testing, flushing the ear during an ear lavage, and preparing a patient for an EKG
Certification
- Basic Life Support Certification (BLS)
Timeline
Carrington College
from Medical Assisting
08.2024 - 05.2025
Guest Care Coordinator
Fusion 3 Salon
09.2023 - 01.2024
Recreational Gymnastics Coach
Black Diamond Kids Center
01.2022 - 07.2023
Liberty High School
High School Diploma
Similar Profiles
Ashleigh DavisAshleigh Davis
Guest Services Coordinator at Fusion 3 SalonGuest Services Coordinator at Fusion 3 Salon
Peyton UrsoPeyton Urso
Hairdresser at Salon FusionHairdresser at Salon Fusion
Haley CerasiHaley Cerasi
Hairstylist/Salon Manager at Fusion Salon AvalonHairstylist/Salon Manager at Fusion Salon Avalon