Emma Fitzgerald

• Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
• Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
• Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
• Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
• Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
• Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
• Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
• Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
• Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
• Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
• Managed incoming calls and emails, ensuring timely responses and enhancing customer satisfaction.
• Maintained inventory levels through regular monitoring and ordering supplies when necessary, reducing downtime due to shortages.
• Contributed to a welcoming office atmosphere by assisting visitors upon arrival and directing them as needed.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Assisted colleagues with various administrative tasks during peak times or absences for seamless continuation of daily operations.
• Performed data entry tasks accurately and efficiently, contributing to well-organized recordkeeping systems within the office environment.
• Assisted in the preparation of presentations, resulting in effective communication of key points to staff members.
• Streamlined document processing to improve traceability.

• Increased client loyalty through exceptional customer service and personalized consultations.
• Enhanced attendee experience by providing exceptional customer service during conventions.
• Enhanced brand reputation by delivering exceptional customer service experiences consistently.
• Directed cleaning, restocking, and customer service activities.
• Delivered exceptional customer service by addressing inquiries professionally and courteously.
• Welcomed and greeted guests and delivered outstanding customer service.
• Developed customer service scorecards to measure customer service performance.
• Implemented customer service best practices, raising standard of support provided.
• Provided excellent customer service, addressing concerns promptly and professionally.
• Provided excellent customer service, addressing any concerns or inquiries promptly.
• Facilitated customer service initiatives by addressing inquiries promptly and professionally.
• Demonstrated exemplary customer service by engaging clients on sales floor.
• Provided exceptional customer service by addressing concerns promptly and effectively.
• Developed knowledge base for customer service reps, reducing resolution time.
• Provided superior customer service leadership by greeting and assisting customers.
• Exercised composure under pressure and in escalated customer service scenarios.
• Provided excellent customer service, resolving inquiries and issues on spot.
• Assisted stock workers and customer service agents throughout shifts.
• Resolved customer service escalations to promote mutually beneficial outcomes.

I took care of children and attended to all theirs and the parents needs