Emma Fletcher
Birmingham,AL
Summary
Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Leasing Consultant
InterSolutions
08.2023 - Current
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
Customer Service Representative
Arise Platform
02.2022 - 08.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Office Manager
Guardian Angel Hospice LLC
09.2019 - 12.2022
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Front Desk Receptionist
Always Inn
09.2018 - 03.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Team Lead
Individual Support Services
02.2013 - 11.2018
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
- Facilitated on-site activities, support groups and outings for clients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
High School Diploma -
Anderson High School
Anderson, IN05.2011
Skills
- Event Planning
- Property Inspection
- Tenant Relations
- Application Verification
- Sales Expertise
- Staff Training
- Retail Sales Customer Service
- Credit Card Payment Processing
- Microsoft Word
- Microsoft Excel
- Medical Terminology Knowledge
- Order Processing
- Sorting and Labeling
- Fire Safety Regulations
- Employment Law
- Sales Strategies
- Payroll Processing
- Office Systems Management
- Family Support and Assistance
- Companionship and Emotional Support
- Catheter Change and Preparation
- General Housekeeping Abilities
- Compassionate Caregiver
- Quick Problem Solver
- Light Housekeeping
- Dementia and Alzheimer's Knowledge
Timeline
Leasing Consultant
InterSolutions
08.2023 - Current
Customer Service Representative
Arise Platform
02.2022 - 08.2023
Office Manager
Guardian Angel Hospice LLC
09.2019 - 12.2022
Front Desk Receptionist
Always Inn
09.2018 - 03.2019
Team Lead
Individual Support Services
02.2013 - 11.2018
High School Diploma -
Anderson High School
Similar Profiles
Jada NazarioJada Nazario
Leasing Agent at InterSolutionsLeasing Agent at InterSolutions
Brittany MoralesBrittany Morales
Temp Worker at InterSolutionsTemp Worker at InterSolutions
Ivan GongoraIvan Gongora
Condominium maintenance services at InterSolutionsCondominium maintenance services at InterSolutions
JESSICA SANTIAGOJESSICA SANTIAGO
Property Manager at InterSolutionsProperty Manager at InterSolutions
Harris SmithHarris Smith
Special Assistant at The Office of Senator Tommy TubervilleSpecial Assistant at The Office of Senator Tommy Tuberville