Emma Flynn
Amazon
CLEVELAND
5
years of professional experience
Reliable and adaptable professional with experience in customer service and team collaboration. Skilled in managing delivery logistics and resolving issues promptly, aiming to enhance customer satisfaction and operational efficiency.
Work History
Delivery Driver
10 Months- Navigated local routes efficiently, ensuring timely deliveries to customers.
- Operated delivery vehicles while adhering to safety protocols and traffic regulations.
- Managed package tracking systems to confirm accurate delivery status to recipients.
- Communicated effectively with dispatchers regarding route changes and delivery updates.
- Lifted and carried packages over 50 lbs.
- Handled customer inquiries and resolved delivery issues professionally and promptly.
Team Member
11 Months- Provided exceptional customer service, enhancing overall guest experience.
- Prepared fresh pretzel dough according to standardized recipes.
- Operated kitchen equipment, including mixers and ovens, ensuring safety and efficiency.
- Assisted in maintaining cleanliness and organization of food preparation areas.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Team Member
1 Year 3 Months- Collaborated with team members to ensure timely product delivery during peak hours.
- Trained new staff on operational procedures and customer service standards.
- Implemented inventory control measures to minimize waste and optimize supplies.
- Managed cash register operations, processing transactions accurately and efficiently.
- Worked different stations to provide optimal coverage and meet production goals.
Warehouse Worker
5 Months- Operated forklifts and pallet jacks to move inventory efficiently across warehouse.
- Sorted and organized incoming shipments, ensuring accurate placement in designated areas.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Assisted in training new employees on standard operating procedures and safety protocols.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Collaborated with management to streamline operations and reduce order processing times.
- Consistently lifted materials weighing as much as 50 pounds.
Crew Member
11 Months- Prepared and cooked menu items according to company standards and recipes.
- Assisted in training new crew members on operational procedures and customer service excellence.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated point-of-sale systems to process customer transactions efficiently.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Skills
Positive mindset
Customer service
Valid Driver's license
Teamwork and collaboration
Time management
Dependability
Problem-solving
Safe driving
Loading and unloading
Stocking and inventory
Timeline
Delivery Driver
Amazon
08.2025 - 06.2026Read More
Team Member
Auntie Anne's Pretzels
08.2024 - 07.2025Read More
Team Member
Shake Shack
05.2023 - 08.2024Read More
Warehouse Worker
Amazon
10.2022 - 03.2023Read More
Crew Member
Burger King
03.2021 - 02.2022Read More