Summary
Overview
Work History
Education
Timeline
Generic

Emma Foster

Philadelphia,PA

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Overview

13
13
years of professional experience

Work History

Lead Administrator

Landcore Engineering Consultants
12.2020 - 12.2023


  • Managed high-priority projects, ensuring timely completion and alignment with company objectives.
  • Streamlined operations by implementing efficient administrative processes and procedures.
  • Maintained personnel records and updated internal databases to support document management.
  • Entered and maintained departmental records in company database.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Strengthened relationships with external partners by serving as the primary point of contact for communications and contract negotiations.
  • Supported executive decision-making with accurate data analysis, reporting, and forecasting insights.
  • Oversaw vendor relationships resulting in cost savings without compromising quality.
  • Recognized for exceptional work ethic and efficiency, receiving a promotion within first year

Retail Operations Manager

Bird In Hand - 501 © 3 Non-profit Organization
07.2018 - 08.2020
  • Oversaw all aspects of store operations, ensuring consistent compliance with company policies and industry regulations.
  • Led a diverse team of staff and volunteers, fostering a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
  • Enhanced staff performance through regular coaching, training, and constructive feedback sessions.
  • Improved store efficiency by streamlining operational processes and implementing new inventory management systems.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new staff members with training and new hire documentation.
  • Developed and maintained relationships with customers and consigners through account development.
  • Improved marketing to attract new customers and promote business.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.

Store Director

Hawaii Kawaii Boutique
09.2015 - 01.2017
  • Opened and closed two store locations and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development.
  • Managed financial aspects of multiple units, ensuring optimal cost control and revenue generation strategies were in place.
  • Boosted sales performance by identifying growth opportunities and implementing targeted marketing strategies.
  • Increased overall efficiency by streamlining operations and implementing standardized processes across multiple units.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.


Campaign Manager & Trainer

Baltimore Events, Inc.
11.2013 - 07.2015
  • Managed marketing campaigns for 11 clients, increasing brand visibility and customer engagement.
  • Planned and executed marketing events in national retail environments
  • Drove sales at events, trained new hires, and led seminars on sales processes
  • National recognition for highest campaign sales
  • Performed staff evaluations and addressed areas for improvement.

Business Solutions Consultant

Capitol Office Solutions - A Xerox Business
02.2013 - 07.2013
  • Performed detailed research of customer business structures to accurately tailor Xerox products to the unique needs of each.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
  • Utilized CRM software to manage customer accounts and track performance metrics.

Media Consultant

SuperMedia, LLC.
04.2011 - 11.2012
  • Increased brand awareness through creation of innovative print and digital productions for major publications.
  • Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
  • Cut delivery times through proactive tracking and monitoring of project timelines and aggressive pursuit of customer approval of digital and print files.
  • Led implementation of best practices to support customer service satisfaction initiatives.

Education

Bachelor of Science - Mass Communication

Towson University
Baltimore, MD
01.2011

Cabrini University
Wayne, PA

Timeline

Lead Administrator

Landcore Engineering Consultants
12.2020 - 12.2023

Retail Operations Manager

Bird In Hand - 501 © 3 Non-profit Organization
07.2018 - 08.2020

Store Director

Hawaii Kawaii Boutique
09.2015 - 01.2017

Campaign Manager & Trainer

Baltimore Events, Inc.
11.2013 - 07.2015

Business Solutions Consultant

Capitol Office Solutions - A Xerox Business
02.2013 - 07.2013

Media Consultant

SuperMedia, LLC.
04.2011 - 11.2012

Bachelor of Science - Mass Communication

Towson University

Cabrini University

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