Experienced with managing and maintaining IT infrastructure, including servers and networks. Utilizes advanced troubleshooting skills to resolve technical issues efficiently. Knowledge of optimizing system performance, ensuring high reliability and uptime.
Overview
16
16
years of professional experience
Work History
Internal System Administrator
Lortech
01.2017 - Current
Developed and implemented a process to digitize company documents and modernize the pen and paper-based system for overall productivity increases and document information integrity.
Planned and maintained a modern office intranet including the implementation of a sever-based hosting system for all company files, information, and utilities.
Facilitated aspects of a disaster recovery plan including tasks such as initial setup, cloud backups, and recovery plan for critical company resources.
Oversaw and maintained all on-hand office issues with hardware/software of any PC’s, printers, and fax machines as well as the oversight of internet-hosted duplication, and field specific instruments and utilities.
Autocad Technician
Lortech Construction Engineering
01.2013 - Current
Designed and produced CAD drawings, structural integrity calculations, and permit applications with a focus on value engineering.
Measured and recorded all relevant dimensions and elevations during on-site inspection and survey.
Created a system to document and amalgamate project information, accounting, and customer invoices.
Designed automation workflow focused on efficient and accurate data entry for forms and details. Utilized office applications, field-specific design software, and proprietary tools, created in-house, by using programming languages such as VBA, Python, Java, and Lisp.
Sales and project estimations for sheet metal manufacturing
Falcon Manufacturing
03.2014 - 01.2015
Customer Service and Sales
Avis Rent a Car
05.2011 - 04.2014
Point of Sales and Shoe Department
Kohl's
02.2009 - 04.2012
Skills
Construction documentation
Revit proficiency
Design coordination
Deadline management
Mechanical drafting
Value engineering
Assembly line production
Technical drawing interpretation
Software troubleshooting
Computer-aided design
Geometric dimensioning and tolerancing
Timeline
Internal System Administrator
Lortech
01.2017 - Current
Sales and project estimations for sheet metal manufacturing
<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media