Emma Galvan
Statesville,NC
Summary
Dynamic and performance-driven business professional with high integrity, ambition, positive attitude, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling P&L, networking to drive growth initiatives and marketing to maximize business and team growth. Ingenious in maximizing resources to meet challenging demands. Analytical and vivacious leader, a key team player with a diverse and versatile profile.
Trilingual: English, Spanish, and Portuguese
Overview
15
15
years of professional experience
Work History
Controller
Lancaster's Custom Dock & Lift Systems
04.2023 - 02.2024
- Prepared monthly, quarterly and year-end closing statements and associated reports.
- Oversaw cash flow, controlled costs and financial matters.
- Coordinated and approved weekly expenditures.
- Demonstrated the use of advanced formulas and functions within Excel, such as VLOOKUP, SUMIFS, COUNTIFS, and Pivot Tables for visual tracking and reporting.
- Analyzed complex financial data sets to provide insights into business performance patterns over time.
- Developed and implemented effective internal control systems to ensure compliance with GAAP, company policies and procedures.
- Analyzed, revised, and approved all project costs and pricing.
- Investigated discrepancies between actual and estimated job costs.
- Maintained accurate and timely job cost accounting records.
- Prepared and submitted Sales and Use Tax monthly.
- Collaborated with Estimators, Design Lead, Lead Foremen, and Sales Reps to ensure data accuracy.
- Timesheet analysis for accurate labor job costing classification.
- Approved payroll upon review of accuracy and compliance.
- Inventory Management ($1.6 mil).
- Assisted with project and site-related objectives, including acquisition, operating financing, financial controls, systems integration and audits.
- Tracked expenses and revenues against budgets and forecasts and reported variances.
- Audit Liaison
- Monitored Internal Controls
- Improved margin calculations for increased profits (10% increase).
- Upgraded company to Enterprise (cloud based) accounting software.
- Directed Human Resources procedures such as Benefits, Hiring, Payroll and maintaining employee records.
- Implemented new programs, policies, and processes to improve operational efficiency and employee retention.
- Managed various benefits programs such as dental insurance, life insurance, retirement plans (401K) and vacation policies.
Director of Operations/Finance Manager
DK Auto Sales
12.2020 - 03.2023
- Acting CEO
- Maintain a closing rate of over 80%; Retained very high PVR
- Increased company net profit by 34% end of 2021; tracking 46% end of 2022
- Review, compose, and report monthly P&L; oversaw company financials
- Proven track record showing increased front and back gross, monthly and yearly net profits; Sales/Finance Management
- Manage account relationships, contract negotiations, sales, billing, and logistics
- Establish and maintain good relations with all lenders and vendors
- Execute and transmit necessary paperwork for booking and record keeping
- Account management (100+ accounts); DMS and CRM upkeep
- Identify target audiences, research and develop marketing plans with specific objectives; advanced SEO
- Formulate spreadsheets for company analysis and team evaluation
- Maintain vehicle inventory, retail pricing, expenses, and flooring on DMS
- Led team meetings and one-on-one coaching sessions
- Title preparation for in and out-of-state tags
- Exportation of vehicles; Coordinated pick-up with piers, trucking companies, and air carriers for timely delivery.
- General Office Management; Accounting; Payroll
General Manager
Nexcar
03.2015 - 12.2020
- Oversaw the daily operations of the business
- Monitored productivity; Database management both DMS and CRM.
- Proactively identify solutions for customers experiencing credit issues;
- Strategically negotiate with customers to close on deals and increase sales
- Developed and implemented new company documents (new hire, onboarding, contractor, sales, pay plan)
- Compile data to track sales volume, P&L, revenue control, statements and balance sheet
- Automotive parts ordering; vendor relations
- Updated company's website to facilitate customer search and company presence
- Maintain staff by interviewing, recruiting, and coaching
- Lead weekly sales meetings; coached one-on-one frequently
- Implement marketing strategies for continuous exposure and sales; advanced SEO
- Title preparation for in and out-of-state processing; exporting
- General office management; Payroll; Accounting
Director of Operations/Project Manager
Loewen Decor
03.2009 - 02.2015
- Instruct and supervise construction personnel and activities on and off-site
- Analyze blueprints for permit expediting
- Collaborate with architects, engineers, city officials and other construction and building specialists on and off- site
- Budgeting, bidding, invoicing, and estimating for current and potential clientele
- Travel arrangements for CEO, lodging for employees
- Inventory management
- Marketing strategies and presentations for potential customers
- Account management and vendor relations
- Project management
- Recruitment and training of new employees; abetted proper installation procedures, painting guides, and life-long care instructions of product to employees and clientele
- Develop and implement company policies and codes
- Accounting; Payroll
Education
Bachelor's - Business Management
Keiser University
2020
Associate of Science - Accounting And Finance
Keiser University
Fort Lauderdale, FL2015
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
Timeline
Controller
Lancaster's Custom Dock & Lift Systems
04.2023 - 02.2024
Director of Operations/Finance Manager
DK Auto Sales
12.2020 - 03.2023
General Manager
Nexcar
03.2015 - 12.2020
Director of Operations/Project Manager
Loewen Decor
03.2009 - 02.2015
Bachelor's - Business Management
Keiser University
Associate of Science - Accounting And Finance
Keiser University
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