Emma Gane
Fogelsville,PA
Summary
I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess/Restaurant Server
The Shelby
10.2021 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used communication and problem-solving skills to resolve customer complaints.
- Cultivated warm relationships with regular customers.
Gymnastics Coach
YMCA Of Bucks County
09.2022 - 08.2023
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
- Evaluated gymnasts'' progress through regular assessments, adjusting training plans accordingly for optimal results.
- Maintained accurate records of each athlete''s progress over time in order to provide informed guidance on future goals and expectations.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Restaurant Hostess
Cracker Barrell Old Country Store
03.2021 - 10.2021
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
Current Schooling - Physical Therapy
Lebanon Valley College
Annville, PA06.2029
High School Diploma -
Parkland High School
Allentown, PA06.2023
Skills
- Conflict Resolution
- Active Learning
- Good Sportsmanship
- Verbal and Written Communication
- Discipline Administration
- Group Instruction
Languages
Spanish
Limited Working
Timeline
Gymnastics Coach
YMCA Of Bucks County
09.2022 - 08.2023
Restaurant Hostess/Restaurant Server
The Shelby
10.2021 - Current
Restaurant Hostess
Cracker Barrell Old Country Store
03.2021 - 10.2021
Current Schooling - Physical Therapy
Lebanon Valley College
High School Diploma -
Parkland High School
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