Emma Gardea

Work History

New Look Salon

02.2017 - 10.2017

Assessed customer skin tone and complexion to determine appropriate products and materials to use
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Oversaw schedule to manage appointments of new and existing clients.
Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
Used acrylics, gels and glitters to create custom nail art designs for clients.
Maintained clean and sanitary workspace.
Applied makeup in accordance with clothing style.
Prepared skin for makeup application by cleaning, moisturizing and priming.
Examined sketches, photographs and other references to get inspiration for desired look.

Clinique/Estee Lauder Cosmetics

01.2011 - 12.2015

Sold and promoted products with goal oriented mentality and in line with business policies/procedures.
Consulted and listened to clients personal skin care needs
provided beneficial advice and recomendations
Performed various facial services and makeup applications according to clients specific needs
Maintained clean, organized and professional counter space with continuous upkeep.
Welcomed customers and offered immediate assistance in an effecient mannar.
Educated customers on general skin care and makeup application techniques.
Managed product inventory ensuring products were available and well presented
trained and oversee new hires
Evaluated and recorded sales goals and accomplishments as a daily task
built positive personal relationships with customers in order to built trust and loyalty.

JCPenney Store

03.2009 - 04.2011

Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Managed returns, exchanges and refunds in accordance with store policy.
Drove store revenue by offering customers accessories and related purchases to complete selections.