Emma Garr
Killeen,TX
Summary
Dynamic administrative professional with experience at Red Key Realty, excelling in office coordination and effective communication. Proven ability to manage complex schedules and prepare detailed reports, enhancing operational efficiency. Skilled in Microsoft Excel and dedicated to delivering exceptional customer service, ensuring a positive experience for all stakeholders.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Red Key Realty
Fort Myers, FL
05.2020 - Current
- Manage daily administrative tasks, including filing, data entry, and correspondence.
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Prepare and edit documents, reports, and presentations.
- Handle incoming calls, emails, and other communications promptly and professionally.
- Maintain and organize office supplies and records.
- Assist in the preparation of regularly scheduled reports.
- Provide support to other departments or executives as needed.
- Maintain confidentiality and handle sensitive information with discretion.
- Processed invoices for payment using accounting software applications.
- Conducted research on various topics as requested by management.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Greeted visitors and provided general information about the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Restaurant Hostess
Outback Steakhouse
Cape Coral, FL
05.2019 - 04.2020
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Provided menus and answered questions about menu items and specials.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Balanced cash register at end of shift according to established procedures.
- Verified accuracy of orders before delivering them to customers' tables.
- Upsold appetizers, drinks, desserts. when appropriate.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Adhered to all safety regulations set forth by the restaurant management team.
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
Bachelor of Arts -
Keiser University
Fort Lauderdale, FL10-2026
Associate of Arts -
Florida SouthWestern State College
Fort Myers, FL05-2022
High School Diploma -
Florida Southwestern Collegiate High School
Fort Myers, FL05-2022
Skills
- Microsoft Excel
- Data entry
- Report preparation
- Office coordination
- Customer service
- Scheduling appointments
- Effective communication
- Document management
- Administrative operations
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Assistant
Red Key Realty
05.2020 - Current
Restaurant Hostess
Outback Steakhouse
05.2019 - 04.2020
Bachelor of Arts -
Keiser University
Associate of Arts -
Florida SouthWestern State College
High School Diploma -
Florida Southwestern Collegiate High School
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