Summary
Overview
Work History
Skills
Timeline
Generic

Emma Gaston

Erie,PA

Summary

Strong understanding of retail operations. Offering 5 years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike.

Overview

8
8
years of professional experience

Work History

Cashier/Secondary Customer Service Manager/Overnight Stocker

Walmart
10.2016 - 09.2020

Greeted customers and responded to complaints to resolve issues. Entered transactions on the cash register.

Experienced in a retail environment and cash handling.

Responsible for greeting customers, checking out shoppers, sacking groceries, carry out assistance, and stocking and cleaning duties. Able to communicate clearly with customers, handling situations while under pressure. Able to work with touch screen computers, as well as button dial registers.

Provided excellent customer service, check out customers, stock merchandise.

Maintains area of responsibility in accordance with company policies and procedures by properly handing claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.

Cashier

Gabe’s
06.2014 - 09.2016

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers. Communicate customer requests to management. Enter all media from register into the tally program. Maintain orderly appearance of register area and supplies stocked. Any other tasks as assigned from time to time by any manager.

Cast Member

Chuck E. Cheese's
03.2014 - 05.2014

Kid Check Attendant - Adult and kid; family or group who enters Chuck E. Cheese's gets a unique hand stamp that is verified upon their exit to assist in our objective that families who come together leave together.

Cashier - Greet customers, Take order, Operate cash register, Receive and process payments, Wrap and place food items in bags, Stock and clean counter area.

Food Server - Ensured that tables were cleaned and well-stocked. Greeted customers, Obtained food orders and delivered them to the tables. Checked-on customers during dining for any additional meal requirements. Cleared dirty dishes and ash trays from tables. Maintained the work area clean and safe.

Maintenance

FlatRate Moving
09.2012 - 06.2013

Clean building floors by sweeping, mopping, scrubbing, or vacuuming them

Gather and empty trash

Service, clean, and supply restrooms.

Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.

Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created Notify managers concerning the need for major repairs

Skills

    Excellent Customer Service & Communication Skills Bilingual/Spanish

    Ability to work in a team or

    Ability to take challenges and

    Ability to learn quickly

    Independent environment

    turn them into a learning experience

Timeline

Cashier/Secondary Customer Service Manager/Overnight Stocker

Walmart
10.2016 - 09.2020

Cashier

Gabe’s
06.2014 - 09.2016

Cast Member

Chuck E. Cheese's
03.2014 - 05.2014

Maintenance

FlatRate Moving
09.2012 - 06.2013
Emma Gaston